Intake Officer - Townsville - Uworkin

Description

Job Title: Intake Officer

Location: Teneriffe, Townsville

Employment Type: Permanent Full-Time

About the Role

We are seeking a highly motivated and experienced Intake Officer to join our Mylestones team in Teneriffe. As an Intake Officer, you will be responsible for coordinating and completing all participant intakes within the designated Employment Service Areas, with the aim of providing people with disabilities a pathway to open employment.

Responsibilities

• Manage and coordinate the intake of all participants
• Conduct assessments of participants' needs and suitability for services and eligibility requirements for CPL and relevant funding bodies
• E nsure referrals and commencements meet Disability Support Services (DSS) contractual obligations
• Develop initial Job Plans, including addressing any barriers to employment, to ensure positive outcomes are achieved by participants
• Ensure compliance with all funding bodies through accurate record keeping, software and reporting as it relates to intakes for each participant and site

Selection Criteria

• Demonstrated experience in a similar role working with people with disabilities
• Ability to negotiate with key stakeholders and provide positive solutions to complex problems
• Working knowledge of Disability Employment Services (DES) Eligibility Criteria
• Highly effective communication, networking and rapport building skills

Benefits

This is a dynamic and busy role that offers a competitive salary + tax savings, 17.5% leave loading, and the opportunity to work in a supportive and friendly successful team. We also offer professional development opportunities and work in a values-based organisation with a clear vision and commitment to our clients.