- Actively pursuing existing small business customer leads
- Providing high quality customer service and solutioning to a wide portfolio of small business customers
- Applying a broad understanding of product application
- Building and maintaining a strong internal network
- Meeting and exceeding performance targets
- Outbound leads-based calling to existing and new small business customers
- Referrals to specialist teams
- Business Development: The activity of partnering with individuals and/or organisations to pursue strategic initiatives, relationships and/or opportunities to drive commercial value.
- Customer Solutioning: Supporting customers by understanding their needs and informing them about relevant products or services, and/or providing considered options, that meet those needs.
- Business Analysis: Translating business requirements into solutions by understanding needs, feasibility and impact.
- Planning and Prioritisation: Planning and prioritising what needs to be done (including people, process and technology implications) in order to deliver upon customer/user needs and strategic priorities. This includes identifying, planning for, tracking and resolving dependencies.
- Ability to investigate customer needs and pain points and make tailored recommendations.
- Passion for helping business owners thrive.
- Delivery Management: The practice of initiating, planning, executing, controlling, and embedding an initiative, product, program, campaign, process, procedure, or change to achieve a set of objectives or outcomes (for customers, employees, the organisation and/or the market). This includes identifying, tracking, resolving and managing dependencies.
- Relationship Management: Building, maintaining and influencing relationships to achieve mutually beneficial outcomes.
-
Policy and Engagement Specialist
1 week ago
CYOS Solutions Melbourne, Australia**Application closing date**: Wednesday, 31 May :59pm, Canberra time (in Canberra) · **Estimated start date**: Monday, 26 June 2023 · **Location of work**: VIC · **Working arrangements**:The requirement is to work 3 days in the office and 2 days from home. · **Length of contract* ...
-
Marketing - Engagement Specialist
1 week ago
Hostplus Melbourne, AustraliaMarketing - Engagement Specialist · **Acknowledgement of Country**: · Hostplus acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects ...
-
Marketing Engagement Specialist
3 weeks ago
Hostplus Melbourne, AustraliaApply · - ** Job no**: RG93K · - ** Category**: Marketing, Corporate Affairs, Stakeholder Management, Policy & Advocacy, Marketing · **Acknowledgement of Country**: · Hostplus acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on ac ...
-
Marketing - Engagement Specialist
1 week ago
Hostplus Melbourne, Australia**Acknowledgement of Country**: · Hostplus acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past, present and em ...
-
Engagement Marketing Specialist
2 weeks ago
Australian Ethical Melbourne, AustraliaEngagement Marketing Specialist · **About Us** · Australian Ethical is one of Australia's fastest-growing super fund and ethical investment manager. We are **ASX-listed **with over **$10 billion in funds under management** and offer a selection of award-winning managed funds and ...
-
Employer Engagement Specialist
2 weeks ago
Campbell Page Melbourne, Australia**Introduction**: · Are you passionate about supporting job seekers secure employment and building collaborative relationships with businesses? · - Northern and Western Melbourne Regions | Full-time Permanent Position · - Attractive Base Salary + NFP packaging benefits + Fully ma ...
-
Marketing - Engagement Specialist
2 weeks ago
Hostplus Melbourne, AustraliaApply · **Job no**: M3MQT · **Category**: Marketing, Corporate Affairs, Stakeholder Management, Policy & Advocacy, Marketing · **Acknowledgement of Country**: · Hostplus acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across A ...
-
Marketing Engagement Specialist
2 weeks ago
Hostplus Melbourne, AustraliaApply · - ** Job no**: 69H9X · - ** Category**: Marketing, Corporate Affairs, Stakeholder Management, Policy & Advocacy, Marketing · **Acknowledgement of Country**: · Hostplus acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on ac ...
-
Communications & Engagement Specialist
3 weeks ago
University of Melbourne Parkville, Australia**Job no**: · **Location**:Parkville · **Role type**: Full-time; Continuing · **Department**:Student Information Team - Student and Scholarly Services · **Salary**:UOM 7 $102,338 - $110,780 p.a. plus 17% super · - Influence strategic initiatives and advocate for effective studen ...
-
Marketing - Engagement Specialist
1 week ago
Hostplus Melbourne, AustraliaMarketing - Engagement Specialist · **How will you make an impact?** · Are you driven to make a tangible difference in the lives of our members as they journey towards a dignified retirement? As our Marketing Engagement Specialist, you'll have the power to shape the narrative, dr ...
-
Stakeholder Engagement Specialist
2 days ago
CitiPower and Powercor Melbourne, Australia**Stakeholder Engagement Specialist**: · - Melbourne, VIC, AU, 3000**About us**: · CitiPower and Powercor own and operate electricity distribution networks servicing customers located across 65% of Victoria. These customers include large numbers of households as well as commercia ...
-
Communications and Engagement Specialist
1 week ago
Cleanaway Melbourne, Australia**Job no**: 516639 · **Work type**: Permanent - Full Time · **Location**: VIC · **Join the team to make a sustainable future possible **together.** · Cleanaway is Australia's leading total waste management solutions provider, providing essential services across Australia for over ...
-
Engagement Specialist, Derivatives
1 week ago
Northern Trust Corp. Melbourne, Australia**About Northern Trust**: · Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. · Northern Trust is proud to provide innovative financial services and guidance to the world's most s ...
-
Customer Engagement Specialist
3 days ago
ANZ Banking Group Docklands, Australia**Req ID**: 64958 · **Department**: NBC · **Division**: Australia Commercial · **Location**: Docklands · About the role · At ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by improving the financial wellbeing and sustainability o ...
-
Communication & Engagement Specialist
1 day ago
IAG New Zealand Melbourne, Australia**READY FOR ANYTHING** · At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all share a 'ready for anything' ...
-
Workforce Engagement Specialist
3 days ago
Australian Unity Melbourne, Australia**What's on Offer**: · - Enjoy additional yearly **Well-Being and Community** leave days · - **14 week paid parental leave**, with equal benefit for both parents **PLUS **our Bump to Baby program · - **Employee Assistance Program - **support and assistance for you and your partne ...
-
Learning Specialist: Learner Engagement
2 weeks ago
Schools (Government) Melbourne, AustraliaLocation: Melbourne | Eastern Metropolitan · Job type: Full time / From 29/01/2024 · Organisation: Schools (Government) · **Salary**: Salary not specified · Occupation: Education and Training · Reference: · **Selection Criteria**: · **SC1** Demonstrated expert knowledge of the r ...
-
Learning Specialist: Learner Engagement
2 weeks ago
Schools (Government) Melbourne, AustraliaLocation: Melbourne | Eastern Metropolitan · Job type: Full time / From 29/01/2024 · Organisation: Schools (Government) · **Salary**: Salary not specified · Occupation: Education and Training · Reference: · **Selection Criteria**: · **SC1** Demonstrated expert knowledge of the r ...
-
Early Customer Engagement Specialist
3 weeks ago
Commonwealth Bank of Australia Melbourne, AustraliaEarly Customer Engagement Specialist · **See yourself in our team** · You'll be joining the Early Customer Engagement team - a hard working bunch who assist our customers in the management of their financial commitments by working towards a mutually agreeable payment solution. · ...
-
Consumer Engagement Specialist, Melbourne
1 week ago
Tesla Melbourne, AustraliaWhat to Expect · - Tesla is looking for a Consumer Engagement Specialist to support the consumer engagement function with various responsibilities including content creation, lead generation, social media, digital project development and retail marketing campaigns in Australia an ...
Customer Engagement Specialist - Docklands, Australia - ANZ
Description
About the role
At ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they're buying a home, building a business or saving for things big or small.
The purpose of this role is to connect with a high volume of new and existing ANZ customers to identify lending opportunities and provide working capital solutions to help start, run and grow their business.
This role is accountable for:
Role Location: 833 Collins Street, Docklands VIC 3008
Role Type: Permanent
Schedule: Full Time
What will you bring?
To grow and be successful in the role, you will ideally bring the following:
You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
Why join us?
There's something special about being part of ANZ. From the moment you join us, you're part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.
We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.
You'll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.
To find out more about working at ANZ or to view other opportunities visit You may apply for this role by visiting ANZ Careers and searching for reference number 64958
Job Posting End Date
10/05/2024, 11.59pm, (Melbourne Australia)