Desktop Engineer - New South Wales, Australia - Green Light

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    Full time

    Green Light's delivery team is looking for a Level 1/Level 2 Desktop Support Engineer in Sydney, NSW.This role, reporting directly to the IT Manager on site, will provide professional, customer-focused, technical support to their large internal user base. The Level 1/Level 2 Desktop Support Engineer will be passionate about providing exemplary customer service to the end-users.

    Responsibilities and Duties:

    • Level 2 Tech Bar Presence & Support, including equipment installations, upgrades and moves including unified communications, laptops, operating system, and video conferencing
    • Level 2 Meeting room support
    • Level 2 Floor walking
    • Level 3 VIP Support


    • Excellent communication skills to provide VIP/Exec support services.
    • The ability to work autonomously to get the job done.
    • Role requires a police check prior to start.

    Note: Reliable car and driver's license needed as the successful candidate will need to do a lot of driving.

    Green Light is one of ANZ's most successful and fastest-growing IT services businesses. We offer a wide range of IT services in Security, Infrastructure, and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia, and Europe.


    • Innovative and continually improving technical environment
    • Agnostic technical professionals with specialties across multiple platforms for a new technical solution
    • Collaborative work environment


    • Work across all phases of the project – from the initial consultation with end customer and properly understanding their needs, build, deployment and support
    • Provide direct technical support and guidance to a key project
    • Diverse technical stack, with an opportunity to develop agnostic experience across technologies

    Please note as part of the hiring process, Green Light will request reference checks and verify your entitlement to work in Australia. You may also be required to undertake background checks and police checks.

    NOTE to overseas enquiries:

    Whereas we welcome international enquiries, only applicants that are legally entitled to work in Australia and can make themselves available for interviews in Australia will be considered for advertised positions.

    How to Apply:

    Click APPLY or contact Grazel - Resource Manager on for a confidential discussion with Green Light Worldwide.