Loyalty Team Lead: Excellence In Customer Service - Brisbane - beBeeRetention

    beBeeRetention
    beBeeRetention Brisbane

    2 weeks ago

    $70 000 - $110 000 (AUD) per year

    Job title: Loyalty & Retention Team Lead: Coaching Excellence

    Description

    Customer Retention Leadership Opportunity


    An insurance organization is seeking a seasoned leader to oversee a team of service professionals in Brisbane. This position involves maximizing customer loyalty by addressing concerns and coaching the team to excel in client interactions.


    The ideal candidate will possess experience in customer service leadership, a strong understanding of performance metrics, and a commitment to fostering team growth. Key skills include:


    • A proven track record of driving results through effective people management
    • Ability to analyze data and make informed decisions
    • Strong communication and interpersonal skills

    This role offers numerous benefits, including professional development opportunities, flexible work arrangements, and a focus on employee wellbeing.


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