Client Manager - Sydney, Australia - Aon Hewitt

Description

• Client relationship management and financial lines broking role in the Financial Services Group (FSG) department
• Work on Fintech and Technology clients as well as mid market complex placements
• Full time permanent opportunity based in Sydney

The Financial Services Group (FSG) segment specialises in the provision of Aon client service delivery to large and complex clients, generally serving the top 500 public and private companies in Australia, including large government clients.

Client Manager – Fintech and Digital Economy, FSG National

This role is a client management and financial lines broking role, that is both industry specific but also part of the broader FSG National team.

The role is both strategic and client focused. You will be responsible for supporting the Head of Fintech and Digital Economy with executing on strategic growth activities within the dedicated industry practice group and contributing to the overall FSG National strategy.

This is a hybrid role with the flexibility to work both virtually and from our Aon Sydney offices.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

You will be responsible for proactively managing a portfolio of financial institutions, technology and mid-market complex placements, including the strategic management of client relationships at a broker level:

• Collaborating with the Client Director and Industry Practice Group members to enhance the client experience and grow the industry portfolio
• Support segment and industry practice group strategies alongside the National leadership team
• Support the Client Director in delivering a client-centric, cross solution line approach to servicing clients
• Working in conjunction with key stakeholders to contribute to the strategic direction of Aon's Fintech and Digital Economy portfolio
• Supporting and mentoring junior team and industry practice group members
• Work alongside Client Director and Sales team with business development opportunities, including policy wording health-checks, technical and claims commentary in tenders and involvement in new business presentations
• Designing appropriate servicing and risk management solutions
• Identifying revenue enhancement opportunities within the designated portfolio
• Continual business development within new and existing accounts to cross-sell the full spectrum of Aon services
• Providing market insights and placement strategies to clients and colleagues
• Managing essential interface with Client Service Support, Claims and Broking team

How this opportunity is different

The team has been achieving strong growth overall and this is an opportunity for someone to run their own client book and grow the practice group further whilst being mentored and developed by experienced senior brokers.

Your dedication and high level of commitment will be what earns you the respect of the team; in return you will learn from an experienced group of individuals nationally and an outstanding mentor who will ensure you have a long and successful career within Aon.

Skills and experience that will lead to success

• Financial Lines broking or underwriting background
• Experience managing your own client portfolio or ability to demonstrate your consultancy capabilities
• First-class communication, report writing and presentation skills
• An innovative and collaborative approach, with a team player attitude
• A strong pro-active, resourceful and persistent approach to business development
• Drive and passion to succeed and develop as an individual
• You would need to become Tier 1 compliant
• Fintech and Technology financial lines placement experience is strongly preferred

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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