Front Office Coordinator - Brisbane Airport, Australia - Lumino The Dentists

Description

Are you ready to embark on an exciting journey with Maven Dental? Nestled in the suburb of Stafford Heights, our family dental clinic awaits your expertise as we seek a Front Office Coordinator to join our close-knit and friendly team. If you're passionate about providing exceptional patient care in a warm and welcoming environment, this opportunity is perfect for you. Join us as we continue to make smiles brighter, one appointment at a time

What You'll Do:

• Greet patients with a warm and welcoming demeanour, making them feel comfortable and at ease.
• Coordinate appointment scheduling and manage the dental practice calendar, ensuring optimal efficiency.
• Maintain accurate patient records, including updating personal information and treatment details.
• Handle patient inquiries, both in person and over the phone, providing exceptional customer service.
• Assist with financial processes, such as processing payments, managing insurance claims, and discussing treatment costs with patients.
• Collaborate with the dental team to ensure seamless communication and workflow between the front office and clinical areas.
• Contribute to the overall cleanliness and organisation of the reception area and front office.

What You'll Bring:

• Previous dental experience. You should be familiar with dental terminology, procedures, and general dental practice operations.
• Outstanding customer service skills, with the ability to empathise and communicate effectively with patients of all ages.
• Excellent organisational abilities and attention to detail, enabling you to manage multiple tasks simultaneously.
• Strong computer skills, including experience with dental practice management software.
• A friendly and positive attitude, even in high-pressure situations, to create a welcoming and supportive environment.
• Exceptional teamwork and collaboration skills, as you'll be working closely with both clinical and administrative staff.

What We Offer:

• A supportive and collaborative team environment that values your contributions and fosters professional growth.
• Competitive remuneration and benefits package commensurate with your skills and experience.
• Ongoing training and professional development opportunities to enhance your dental knowledge and advance your career.

If you're ready to take the next step in your dental career and join our outstanding team at Maven Dental Stafford Heights, we invite you to apply

Maven Dental Stafford Heights, proudly part of the Abano Healthcare Group

At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.