UX Lead - Brisbane, Australia - BOQ
Description
About the Role
As the UX Lead, you will be responsible for the oversight of all app and website UX patterns and experiences across the group.
You will be required to review and uplift the ways of working / Design ops in order to grow UX maturity across our business, leading a team of 4 UX/UI designers day to day, providing direction and guidance. Working with the head of experience design and GM digital you will assist with the planning of design activities for your team along with recruitment of other designers. You will have a proven track record of leading and mentoring a team of designers, growing their skillsets and delivering digital experiences from initial concept strategy to launched and maintained product.
In addition to this you will be accountable for working with digital, product, marketing and IT development colleagues to plan the backlog of improvements across all our digital channels including our new MeGO, Virgin Money Australia and myBOQ apps.
You will also be expected to get on the tools and use your extensive experience in UX/UI Design to evaluate, facilitate, design and contribute to user requirements, concepts, screen designs and user flows that will help us meet our business objectives whilst ensuring that the user is at the centre of our products.
Leveraging a combination of design thinking, lean start up and agile methodologies the UI/UX Designer will be experienced in managing design processes end to end. The role balances strong customer understanding and design skills and hands on project involvement, stakeholder management and collaboration. You will be an advocate for human centred design, lean UX and understand how UX works in partnership with agile delivery within large complex organisations.
About you
We are looking for a strong people leader, someone who has have a proven track record of leading a team of designers, growing and steering the skillsets of others, and delivering digital experiences from initial concept strategy, to launched and maintained product. This role require end-to-end-execution, from insight and concept to go live across visual design (mobile and web) so we'd hope to appoint someone with that experience.
Given this role partners with our Product managers and Developers, we'll need someone who can communicate effectively with out technical teams. Furthermore, technical expertise with design tools such as Figma/Sketch, Zeplin, InVision and Miro would be preferred.
About Us
BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.
Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.
BOQ Group's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).
In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
Our Perks
• Flexible working arrangements
• Discounted financial products
• Salary sacrificing options
• Paid parental leave with no minimum
• Purchase annual leave
• Discounted private health insurance plan
• Employee Assistance Program (EAP)
• Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
• BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index
How to Apply
To apply for this role at #boqgroup, follow the links or apply via our Careers Page.
BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.
If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.
Please no agency applications.