- Extensive experience in a customer service or sales environment
- An ability to build relationships and rapport with customers and colleagues quickly
- An eagerness to understand and share with others what makes our bank different
- Understanding of financials and business performance
- Experience in consumer lending and the banking and finance industry - a plus but certainly not essential
Personal Banker - Victoria, Australia - Bendigo and Adelaide Bank
Description
Do more, dream more, become more. Welcome to Bendigo.
About you
You're looking for a job where you get to make a real impact in your customers lives and the community. You analyse their situation to deliver solutions that help them thrive. You're adaptable, can move quickly between tasks, and even locations, on a regular basis. You get fired up knowing you work for a company whose purpose is to feed into the prosperity of our customers and communities, not off it. You will be comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs
You'll bring:
About the role
Our vision is to become Australia's bank of choice, and you'll play an important part in helping us achieve that. The Personal Banker role delivers exceptional customer service as you get to know your customers and their circumstances to find the right solutions for their needs. You'll get variety, moving between front-of-house concierge, finding solutions and educating customers, as well as providing consumer lending and other financial solutions relevant to their lifestyle.
This position is located at the Portland branch. The role is permanent, full time.
About us
Bendigo Bank is the bank you can be proud to work at. We have a collective purpose to feed into prosperity, not off it. We were born out of community, for community, and remain the only bank headquartered outside of a capital city. As part of the larger Bendigo and Adelaide Bank Group of over 7,000 employees, we're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for.
The bank is more serious than ever before about its future. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.