Food & Beverage Ops Manager - Armidale, New South Wales

Food & Beverage Operations Manager | Tattersalls Boutique Hotel Armidale · Location: Armidale, Northern NSW · Position: Full-Time · Start Date: Immediate Start Available · This is an operational leadership role — not a desk job This is a visible, floor-led leadership role — you ...

Job description

Food & Beverage Operations Manager | Tattersalls Boutique Hotel Armidale

Location: Armidale, Northern NSW

Position: Full-Time

Start Date: Immediate Start Available

This is an operational leadership role — not a desk job This is a visible, floor-led leadership role — you will be present in all service areas, not managing from afar.

Are you a hospitality leader with a sharp eye for detail and a passion for refined service? Do you thrive in a hands-on, fast-paced environment where exceptional guest experiences are the top priority?

Tattersalls Boutique Hotel Armidale, a heritage-listed luxury hotel in the heart of the New England High Country, is seeking a F&B Ops Manager to oversee the daily operations of our food and beverage service. From our elegant dining room to our bustling cocktail bar and lounge, you'll play a pivotal role in delivering the high standards that define the Tattersalls experience.

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About the Role

As F&B Ops Manager, you will be responsible for leading our front-of-house team across the restaurant, bar, and event spaces. You'll manage daily service operations, maintain quality standards, and ensure guests receive impeccable and seamless hospitality.

Key Responsibilities:

• Oversee daily operations of all food and beverage outlets, including restaurant, bar, and in-room dining
• Lead, train, and roster a team of front-of-house staff, including waitstaff and bartenders
• Drive service excellence and ensure a consistently high level of guest satisfaction
• Monitor floor operations during service, responding to guest needs and resolving issues swiftly
• Collaborate with the Head Chef and General Manager to coordinate menu updates, service standards, and event requirements with our event coordinator
• Manage bookings, table allocations, and function coordination
• Ensure compliance with RSA, hygiene, and OH&S regulations
• Maintain cleanliness, presentation, and ambience across all guest-facing areas

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What We're Looking For

• Minimum 2-4 years' experience in a similar leadership role within a high-end restaurant, hotel, or luxury venue
• Proven leadership skills, ability to train, mentor, manage and motivate a service team in a fast-paced, customer-focused environment
• Excellent communication and interpersonal skills
• Strong knowledge of food, wine, and beverage service standards
• Analyse financial reports, forecasts, and KPIs to drive profitability

Manage staffing levels, rostering, labour and beverage costs to meet budget targets

• Hands-on management style with a "lead by example" attitude
• Immaculate personal presentation and professional communication skills
• Experience with POS and reservation systems
• Current RSA certification
• Food Handler/Supervisor certificate
• Availability to work flexible hours, including nights, weekends, and public holidays

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What Tattersalls Offers

• A leadership role in regional NSW's most celebrated boutique hotel
• Competitive salary package commensurate with experience
• Opportunities for career advancement within a growing hospitality brand
• A supportive, professional, and team-focused work environment
• Staff meals, discounts on dining and accommodation
• Work in a beautifully restored, heritage-listed venue with an award-winning food & beverage program

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How to Apply:

If you are a dedicated and dynamic hospitality professional with a passion for service and leadership, we'd love to hear from you.

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Step into a leadership role at Tattersalls Boutique Hotel Armidale – where heritage meets hospitality.