IT Support Specialist - Melbourne, Australia - capital

capital Melbourne, Australia

3 weeks ago

Default job background

Description

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team.

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team.

Are you passionate about providing exceptional IT support and ensuring smooth operations within a dynamic environment?

Join our team at as an IT Support Specialist , where you'll play a crucial role in managing user requests and maintaining our IT infrastructure. From preparing user equipment to administering internal services, you'll be at the forefront of ensuring seamless technical operations. If you thrive in a fast-paced environment and have a knack for troubleshooting technical issues, we want to hear from you

Responsibilities:

Receiving and handling user requests in the scope of IT support
Preparation of user equipment, diagnostics of the technical condition of the equipment before sending it for repair
Creating user instructions and keeping them up to date
Access granting to internal services/applications
Administration of the corporate messenger and mail system
Keeping and maintaining IT Assets inventory

Requirements:

Confident knowledge of the PC hardware, software, and various OS
Responsible attitude to assigned tasks, attentiveness
Practical experience in managing global corporate IT systems (Google Workspace, Mobile device management solutions - like Manage Engine, Identity providers - like Okta)
Excellent problem-solving skills and ability to diagnose and resolve technical issues
Strong communication skills, both written and verbal
Experience in a self-driven role within a technology-focused organization

Will be as advantage:

Knowledge of networking concepts (LAN/WAN, DHCP, DNS, etc.)
Understanding of ITIL
Experience with Jira/Confluence
Proficient in Mobile Device Management (MDM) and identity providers like Okta.

What you get in return:

International Team Collaboration
State-of-the-art Equipment
Generous Annual Leave Policy
Employee Referral Program
Annual Global Performance Review Cycle.

Be a key player at the forefront of the digital assets movement, propelling your career to new heights Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

Be a key player at the forefront of the digital assets movement, propelling your career to new heights

Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity.

Work alongside one of the most brilliant teams in the industry.

Be a key player at the forefront of the digital assets movement, propelling your career to new heights

Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity.

Work alongside one of the most brilliant teams in the industry.

#J-18808-Ljbffr

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