- Participate in the full lifecycle of incentive scheme, from formation of requirements, development to ongoing maintenance.
- Provide relevant analysis to support ongoing improvement on call routing, contact centre effectiveness and customer service.
- Prepare relevant data analysis and observations; and present them to various levels of management to support business decisions and ongoing business improvements.
- Design, build and deploy relevant reports and dashboards to meet business needs.
- Supporting other members of the department in maintaining and enhancing reports or measures as required.
- Build and sustain relationships with business SMEs, stakeholders, and project team members (and others as needed) to provide efficient and effective delivery of incentive scheme and workforce planning solutions.
- A recent degree in Mathematics, Science, Data Science, Engineering, Business, or Computer Science) with an outstanding academic record.
- A consistent drive for self-improvement, continuous learning, and personal growth.
- Have a keen interest in business intelligence and data analytics role.
- A dedicated team player with great communication skills and an unwavering "can-do" attitude.
- Exceptional time management abilities and the capacity to perform effectively under pressure.
- A keen eye for detail.
- Outstanding analytical and problem-solving skills.
- Familiarity with SQL, R, Python, & SAS is desirable, but not a prerequisite.
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Graduate Analyst
4 days ago
Youi Pty Ltd Sunshine Coast, Australia**Graduate Analyst** · **About the Role** · We're seeking a highly motivated, curious Graduate Analyst to join our Operational Analytics team. Collaborating closely with business stakeholders in Operations and Finance, your role entails precise definition, implementation and exec ...
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Actuarial Graduate Analyst
1 week ago
Youi Pty Ltd Sunshine Coast, Australia**Actuarial Graduate** · **About the role** · We're seeking a highly motivated, curious Actuarial Graduate to join our Motor Pricing and Underwriting team. Collaborating closely with your team, you'll drive insights, shape recommendations, and implement strategies within the Moto ...
Graduate Analyst - Sunshine, Australia - Youi
Description
About the Role
We're seeking a highly motivated, curious Graduate Analyst to join our Operational Analytics team. Collaborating closely with business stakeholders in Operations and Finance, your role entails precise definition, implementation and execution of incentive schemes and workforce planning to propel sustainable business success.
Experience using SQL and a natural inclination for following the trail will set you apart from other applicants, as will your ability to interact and communicate effectively with a diverse range of stakeholders. Additionally, we highly value graduates with the right attitude, a thirst for learning and a proactive growth mindset. If you have a keen interest in behavioral economics, we want to hear from you.
This is a hybrid role situated at our HQ on the Sunshine Coast, offering flexibility to work from home on Mondays and Fridays.
Join us and play a pivotal role in shaping the future of our operations.
Key priorities:
About You
You will:
How to apply
We would love the opportunity to get to know you better, but we know it works both ways. Get to know a little more about us at and click "
