- Delivering assessment and case coordination services that meet the needs of clients
- Collaborating with internal stakeholders to ensure effective service delivery
- A degree in a related field such as social work or community development
- Experience working with vulnerable populations including those affected by domestic violence
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- Work in company
TSPV Cleared Talent Pool | Remote Secure Facilities (2026 Pipeline)
Only for registered members
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service delivery specialist - Canberra - beBeeCase
Job title: Intake Case Worker
Description
Intake Case Coordinator Role
The Salvation Army is seeking an experienced Intake Case Worker to join their ACT Central Intake Service team in Canberra.
This role involves delivering high-quality intake, assessment, and short-term case coordination services to individuals and families experiencing hardship or complex needs.
Key aspects of the job include:
Key Requirements:
To be successful in this role you will have excellent communication skills both written and verbal as well as empathy towards our clients. The ability to work effectively under pressure is also essential. You are also required to undergo training for online reporting software which may take approximately one day upon commencement.
The Salvation Army recognises the importance of staff wellbeing and provides access to various support programs during your employment with us
Benefits Package: Salaries are competitive within the charity sector( )
Benefits provided by The National Employment Services Association (NESA), cover all standard conditions applicable nationally from time-to-time e.g minimum weekly salary payable ($1, 480); Annual leave; sick leave; long-serving annual leave load up at age fifty-five ; Public Holidays rest break;Relocation assistance for moving expenses on first appointment only , Ability Assistance Housing Subsidy(upon consultation),Superannuation Matching up-on meeting thresholds Super Health Smart plan, choice operation(information given /soulpath confer ). "
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