- Meet and greet customers, process their vehicles for the repair journey and assist with customer mobility needs.
- Answer internal and external customer enquiries (e.g., Email, face to face, phone)
- Proactively reviewing, monitoring and communicating to customers ensuring an exceptional experience.
- Building & maintaining relationships with stakeholders (customers, suppliers, colleagues)
- Uncover your customers insurance needs by offering suitable options, identifying opportunities for new business and renewals.
- Meet and greet customers, process their vehicles for the repair journey and assist with customer mobility needs.
- Answer internal and external customer enquiries (e.g., Email, face to face, phone)
- Proactively reviewing, monitoring and communicating to customers ensuring an exceptional experience.
- Building & maintaining relationships with stakeholders (customers, suppliers, colleagues)
- Uncover your customers insurance needs by offering suitable options, identifying opportunities for new business and renewals.
- Strong customer service and sales skills
- Strong technology skills (Computer, imaging and office applications)
- Problem solving skills & attention to detail
- Ability to work in a fast paced environment & a team environment
- Attractive market competitive above-award salary, plus overtime opportunities.
- No Saturday work – only Monday to Friday daytime hours. Enjoy work life balance and flexibility.
- Receive up to 50% on personal insurance with NRMA, SGIO, SGIC and RACV.
- Comprehensive training to set you up for success, including ongoing training and development opportunities for your career growth and personal development.
- Complimentary Roadside Assistance in NSW & VIC.
- Discounted service and repair of your vehicle.
- Yearly Site Incentive Scheme Bonus.
- An employee benefits platform, providing employees discounts at hundreds of retailers, including everyday expenses, holiday parks and resort discounts, a wellbeing program and an employee assistance program.
- Additional leave entitlements – including annual 'Me' day and paid parental leave provisions.
- An established Reward & Recognition program providing monetary rewards, annual awards event, and more.
- Recruitment referral bonuses – refer a friend or family member for a job at Motorserve to get a reward bonus.
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Service Advisor
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Automotive Personnel South West Sydney, AustraliaOur client is seeking and experienced Service Advisor to join their Multi Franchise team. · - Experience in either a Service Advising role or a Service Reception role within the Automotive Industry. · - A focus on customer service · - Attention to detail with paperwork · - Good c ...
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Peter Warren Automotive Holdings Artarmon, Australia**Peter Warren Mercedes-Benz** is part of the Peter Warren Group is one of Australia's largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW and throughout South East Queensland. With ...
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NAB - National Australia Bank Sydney, Australia**Work type**: Permanent Full time · **Location**: NSW- Sydney CBD · **A career that gives you more** · Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper · **About the role**: · NAB Group Property manage and pro ...
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1 day ago
North Shore Automotive Artarmon, Australia**Mercedes-Benz North Shore** is proud to be recognised as the only Mercedes-Benz Retailer in NSW to be awarded as a Mercedes Benz Australia Circle of Excellence member for three consecutive years. Our showrooms at Mosman and Chatswood along with our stand-alone state of the art ...
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Sydney North Shore Automotive Artarmon, Australia**North Shore Ford** is part of the **Peter Warren Group**, one of Australia's largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW and throughout South East Queensland. With some of ...
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BRP Sydney, Australia**Working at BRP Australia**: · BRP Australia employees can choose where they work as part of our hybrid work policy. They enjoy a combination of work from home and our brand new office in the heart of Haymarket in Sydney, within walking distance from Central Station. And for 3 w ...
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North Shore Automotive Artarmon, Australia**Mercedes-Benz North Shore** is proud to be recognised as the only Mercedes-Benz Retailer in NSW to be awarded as a Mercedes Benz Australia Circle of Excellence member for three consecutive years. Our showrooms at Mosman and Chatswood along with our stand-alone state of the art ...
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Service Advisor
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North Shore Automotive Artarmon, Australia**Mercedes-Benz North Shore** is proud to be recognised as the only Mercedes-Benz Retailer in NSW to be awarded as a Mercedes Benz Australia Circle of Excellence member for three consecutive years. Our showrooms at Mosman and Chatswood along with our stand-alone state of the art ...
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Services Sales Advisor
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Blue Yonder Sydney, AustraliaJob Summary · We are looking for a Services Sales Advisor to drive Services Sales across ANZ in Manufacturing, Retail and 3PL Industries. · This individual will directly contribute to one of the pillars in the Value Creation Plan that was announced by our CEO & ELT to help achiev ...
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Peter Warren Automotive Holdings Artarmon, Australia**Peter Warren Mercedes-Benz** is part of the Peter Warren Group is one of Australia's largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW and throughout South East Queensland. With ...
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NSW Government -Department of Customer Service Sydney, AustraliaThis is an opportunity to join the State Insurance Regulatory Authority (SIRA) as an Advisor, Information Services. · **Benefits** · - Fantastic ongoing clerk grade 7/8 opportunity. · - Salary range: $101,947 - $112,849 + super and leave loading. · - Flexible and hybrid working a ...
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Customer Service Advisor
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Circular Economy Systems Sydney, Australia**Description**: · About CES · We believe there is a better way to recycle that positively impacts individuals, communities, and the environment. We keep drink containers out of oceans and landfill and transform them into resources that can be used again and again. · We provide s ...
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NAB - National Australia Bank Sydney, Australia**Work type**: Permanent Full time · **Pay Level**: Group 1 · **Talent Acquisition Contact**: Dylan Sullivan · **View Role purpose statement** · Permanent, Full-time opportunity in Sydney · We are seeking a passionate and experienced** Guest Services Advisor **to join our Enterpr ...
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Container Exchange Services Sydney, Australia**Introduction**: · About CES · We believe there is a better way to recycle that positively impacts individuals, communities, and the environment. We keep drink containers out of oceans and landfill and transform them into resources that can be used again and again. · We provide ...
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Customer Service Advisor
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Charterhouse Sydney, Australia**Initial 6-month contract**: · - **Full time role, Monday - Friday**: · - **Surry Hills location - office based role**: · - **Financial Services Sector/Banking experience required**: · - **Must have clear communication skills and experience working in a customer Service/call cen ...
Customer Service Advisor - Sydney, Australia - Motorserve Pty
Description
Organise bookings of motor vehicles for service and maintenance, build relationships with customers and assist the Store Manager to achieve targets.
19th April, 2024
We are looking for a Customer Service Advisor to join our Hornsby team
19th April, 2024
We are looking for a Customer Service Advisor to join our Hornsby team
If you love cars as much as we do, supercharge your automotive career by joining the team at Motorserve. Motorserve has been proudly providing Australians quality car servicing and repairs since 2007.
Now is an exciting time to be a part of the Motorserve journey – our sites are growing and so are our teams We currently have a variety of roles across our 40 locations nationally ranging from Automotive Technicians, Apprentices, Customer Service Advisors, right up to Assistant Managers and Site Managers. If you take pride in your work and want great opportunities for training and growth, then get into gear and submit your application for this opportunity.
At Motorserve, we offer our employees:
Motorserve Values – H.E.A.R.T
(Honest & Upfront, Easier Together, Act & Own It, Reimagine Today, Treat Everyone Fairly)
We encourage Aboriginal and Torres Strait Islanders to apply for this positionApply For Job
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