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- Building lasting relationships with customers as the go-to person for parts orders and quotations
- Investigating and resolving delivery and order-related issues
- Maintaining data in our Customer Relationship Management (CRM) system
- Working with various e-commerce platforms to manage transactions between Sandvik and our customers
- Exceptional customer service skills, with a minimum of two years' experience in customer-focused roles
- Strong work ethic, including honesty, professionalism, and integrity
- Technical proficiency with Microsoft Office tools such as Outlook, Excel, Power Point, and Word
Customer Sales Support Representative - Brisbane - Sandvik

Description
**Customer Sales Support Representative**
Located in the vibrant Milton Green precinct, we are seeking a dedicated Customer Support Representative to assist our customers with Sandvik parts orders and quotations.
As a key member of our customer service operations, you will be responsible for handling incoming and outgoing calls, managing email correspondence, and supporting your allocated customer base.
Key responsibilities include:
The ideal candidate will have:
We offer a flexible work environment with a hybrid home and office arrangement, allowing you to work from home two days a week. You will also receive an attractive penalty rate for overtime and weekends worked. In addition, you will have access to ongoing support and internal development options, as well as potential to work from home up to twice a week.
Our team is very supportive, and we have an exceptional onboarding and training process. We are committed to providing a work environment that values diversity and promotes inclusion.
If you are passionate about delivering excellent customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.
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