Key Account Manager - Sydney, Australia - C.H. Robinson

Description

Freight/Cargo Forwarding (Manufacturing, Transport & Logistics)

As one of the largest global third-party logistics (3PL) providers, C.H. Robinson helps organisations around the world get the products they need, where and when they need them. We are the Oceania Region of C.H. Robinson's Global Forwarding Division, with offices in Australia and New Zealand. We bring together our team of experts to solve logistic challenges in our core services of Sea Freight, Air Freight, Domestic Freight and Customs Brokerage.

The Key Account Manager (KAM) is responsible for managing retention and driving growth within a portfolio of high profile, high value accounts.

As the primary point of accountability, the KAM is responsible for customer advocacy, driving continuous improvement and collaborating to deliver on customer commitments, using their broad understanding of C.H. Robinson's (CHR's) industry leading modes, services, products, technology and people.

Location:

Mascot, Sydney office. A hybrid, flexible work arrangement applies.

Preferred experience / qualifications:
We are looking for motivated candidates who are looking to further their career in Freight Forwarding / Logistics and add value to C.H. Robinson Clients. To be successful in this role, it is expected you will have:

• At least 5 years Freight Forwarding or Logistics industry experience
• A demonstrable track record of customer relationship management
• Commercial acumen and an understanding of supply chain and logistics business requirements
• Excellent verbal, written communication and presentation skills
• Intermediate-Advanced MS Office Skills
• Able to travel domestically as required
• Ability to multi-task, prioritize and manage time effectively

At C.H. Robinson Oceania, we are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities. We have an experienced and passionate team who work collaboratively to deliver smarter solutions for our clients. Employees have access to our well regarded, confidential Employee Assistance Program. Our Robinson Cares program allows our employees to give back to the community.

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