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  • Motor Assessor - Brisbane - Suncorp Group Limited

    Suncorp Group Limited
    Suncorp Group Limited Brisbane

    1 week ago

    Default job background
    Full time
    Description

    Job Description

    Take the next step in your career and become part of a dynamic team at Suncorp.

    We are seeking a Trade-Qualified Motor Assessor to leverage their expertise in panel beating, spray painting, or mechanics (Cert III) to meticulously assess vehicle damage.

    Key Responsibilities:

    • Manage end-to-end motor claims, conducting assessments and overseeing repairs.
    • Cultivate relationships with industry partners and internal teams.
    • Ensure accurate cost estimations and safe repair recommendations.
    • Work collaboratively within a team to achieve common goals.
    • Improve customer experience by providing exceptional service and support.
    • Demonstrate a willingness to help your peers and contribute to team success.
    • Embody a high-performance culture within the organisation.

    Requirements:

    • Trade qualification (Cert III) in panel beating, spray painting, or mechanics plus 5 years post-trade experience.
    • Proven experience in quote writing and customer service excellence.
    • Strong organisational skills and excellent time management.
    • Ability to work well within a team environment and support colleagues.
    • A proactive approach to enhancing customer satisfaction.
    • Commitment to maintaining high performance standards.

    What We Offer:

    • Fully maintained company car, fuel card, phone, and laptop.
    • Flexibility in work hours and demands, supporting work/life balance.
    • Autonomous role within a collaborative team environment.
    • Discounts on retail, banking, and insurance products.
    • Comprehensive employee assistance program and career development opportunities.
    • Community engagement initiatives including donation matching and volunteer leave.

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