- Create practical, simple and accessible solutions to student enquiries and problems after considering multiple perspectives
- Consult with available sources to gather relevant information on student services and seek the expertise and advice of other people as appropriate
- Contribute feedback and suggestions and identify situations in which change is needed to improve student services policy and practice
- Clarify expectations and respond promptly to student requests, queries, or complaints to ensure student needs are met to agreed standards and timelines
- Completion of a Degree without subsequent relevant work experience; or
- A combination of relevant work experience and/or education and training
- Experience in a high-volume front-line customer service environment and broad knowledge in administrative fields
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Student Adviser
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DEAKIN UNIVERSITY North Geelong, Australia Full timeBased at our Geelong, Waterfront Campus · Full Time and continuing · HEW 5 $77,114 - $86, % Superannuation · Why work with us? · At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional ...
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Senior Process Analyst
Found in: Talent AU C2 - 4 days ago
Deakin University Geelong, Australia Full time· Why work with us? · At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and developm ...
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Senior Work Integrated Learning Coordinator
Found in: Talent AU C2 - 1 day ago
DEAKIN UNIVERSITY North Geelong, Australia Full timeBased at our Geelong, Waurn Ponds Campus or Melbourne, Burwood Campus · Full-time and Continuing · HEW 7 $97,940 - $107, % Superannuation (pro rata, part time) · Why work with us? · At Deakin you will have access to benefits such as a variety of leave options including generous p ...
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Director, Library Services
Found in: Talent AU C2 - 4 days ago
DEAKIN UNIVERSITY North Geelong, Australia Full timeAn attractive remuneration package to be offered including 17% superannuation · A key leadership role within Deakin's progressive and innovative library service · Based at either the Melbourne Burwood, Geelong Waterfront or Waurn Ponds campuses · Who are we? · Deakin is a cutti ...
Student Adviser - Waurn Ponds, Australia - Deakin University
Description
Student Adviser
Guide students to academic success and well-being. Join us as a Student Adviser at Deakin University
Why work with us?
At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.
Who are we?
Deakin is a cutting-edge public university in Victoria, revolutionizing education with 61,000 students across five campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, and our dynamic online Campus. We're proud to be a progressive and open-minded university, delivering the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world's universities.
As a Student Adviser, you will:
To be successful, you'll have:
Here's how to apply:
Please submit your updated resume and a short cover letter outlining your skills and experience.
For a confidential discussion regarding this role, please contact Jack Gee, Coordinator, Student Central on