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    • Senior Claims Officer - Sydney - Suncorp

    Suncorp
    Suncorp Sydney

    1 month ago

    Default job background
    Full time
    Description

    Job Title: Senior Claims Manager

        Be part of something bigger at Suncorp.

    • Manage a portfolio of Injury Liability Claims
    • Provide technical expertise to support Claims Officers
    • Brisbane or Sydney location

    You will manage a diverse and complex portfolio of Injury Liability claims in accordance with policies and procedures, ensuring the most cost-effective and timely outcomes are achieved while providing best-in-class claims service to our targeted market segments. As a senior member of the team, you'll play an integral role in providing technical claims advice and mentoring claims officers to lift technical capability and deliver excellent commercial outcomes.

    Key Responsibilities:

    • Proactively manage a diverse portfolio of complex Injury Liability claims end-to-end
    • Provide specialist technical advice to claims staff on policy coverage, liability, quantum, strategy, and reserving
    • Appoint and manage external service providers, including External Legal Panel
    • Maintain claim reserves in a timely manner in accordance with reserving guidelines and practices
    • Provide underwriters and claims managers with feedback from issues or risk deficiencies identified during claims management and develop your own technical industry knowledge
    • Contribute to the development of the teams' market profile through superior claims service to our targeted market segment

    Requirements:

    • Proven experience within public liability risks (injury claims) (Minimum 5 years' experience mandatory)
    • Prior experience mentoring claims staff in technical claims roles
    • Legal background preferred, not essential

    What We Offer:

    • A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave, and unlimited paid emergency response leave;
    • Discounts and offers on a range of retail favourite stores as well as insurance products;
    • Give back to our communities with payroll giving, donation matching, and paid volunteer leave;
    • Invest in your brighter future with ongoing study support and career development programs;
    • Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

    About Us:

    We believe we are our best when our workforce is as diverse, talented, and passionate as the communities in which we live and operate, and where our people feel included, valued, and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development, and internal mobility, and building connected relationships amongst our team members and with our customers.

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