Quality Engineer – IVR Testing - Melbourne, Victoria

Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace. Backed by MYOB and serving over one million employees nationally, we're a fast-growing, diverse team of 100+ employees on a mission to make the world of work better, easie ...

Contract: 3 months · Location: Melbourne · Work Type: Onsite · We are seeking an experienced Call Centre SME to support the early design of a Customer Experience (CX) Transformation programme for a major water utility. Working alongside a consulting team, you will provide deep op ...

+Experienced CCaaS Solution Architect / Senior Consultant required for cloud-based Contact Center solution design and implementation using Microsoft Dynamics 365 Customer Service integrated with Azure Communication Services (ACS). · +Design end-to-end CCaaS architecture using Dyn ...

CCaaS Solution Architect / Senior Consultant · Location: Sydney / Mellbourne · Company Description · VIS Global Pty Ltd is a leading provider of enterprise communication and customer experience management solutions. The company has expertise in consulting, designing, implementing ...

The company has expertise in consulting, designing, implementing, training, and supporting enterprise voice, unified communication, data networking video customer experience management solutions VIS Global serves organizations across various industry verticals offering state-of-t ...

Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace. Backed by MYOB and serving over one million employees nationally, we're a fast-growing, diverse team of 100 employees on a mission to make the world of work better, easier ...

We are seeking a Business Analyst for the successful execution of our large-scale initiatives within the Contact Centre and/or Interactive Voice Response (IVR). The ideal candidate will bridge the gap between business needs and technical solutions, · 5+ years experience as a Busi ...

· Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace. Backed by MYOB and serving over one million employees nationally, we're a fast-growing, diverse team of 100+ employees on a mission to make the world of work better, ea ...

Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace. Backed by MYOB and serving over one million employees nationally, we're a fast-growing, diverse team of 100+ employees on a mission to make the world of work better, easie ...

Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace. Backed by MYOB and serving over one million employees nationally, we're a fast-growing, diverse team of 100+ employees on a mission to make the world of work better, easie ...

CCaaS Solution Architect / Senior Consultant at VIS Global Pty Ltd designing and implementing enterprise communication solutions using Dynamics 365 Customer Service, Omnichannel and Azure Communication Services. · ...

We are seeking an experienced CCaaS Solution Architect / Senior Consultant for our client to design, implement, and optimize a cloud-based Contact Center (CCaaS) solution using Microsoft Dynamics 365 Customer Service integrated with Azure Communication Services (ACS). · The ideal ...

We are seeking an experienced CCaaS Solution Architect / Senior Consultant to design implement and optimize a cloud-based Contact Center (CCaaS) solution using Microsoft Dynamics 365 Customer Service integrated with Azure Communication Services (ACS). · The ideal candidate will h ...

+Job summary · NCS Australia is looking for a Business Analyst to join their team. · +ResponsibilitiesAct as the primary conduit between clients and technical delivery teams. · Lead strategic discovery sessions and workshops to uncover operational challenges. · ...

We're a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed. · At MYOB, we believe what's good for one business is good for all business—and for all of us. Whether you support them, work for the ...

The Customer Experience Automation & Platforms Lead sits within the Customer Experience branch and offers an exciting opportunity to shape how customers and staff engage with the City of Melbourne across digital and assisted service channels. · This role plays a key part in deliv ...

We're a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed · At MYOB, we believe what's good for one business is good for all business—and for all of us. Whether you support them, work for the ...

As a Business Analyst at NCS Australia in Melbourne, you will act as the primary conduit between clients and the technical delivery team. You will lead strategic discovery sessions and workshops to uncover operational challenges and advise stakeholders on leveraging technology to ...

We are passionate about unlocking value through technology. By focusing on people, committing to quality, and challenging traditional thinking we believe technology services can be done better.In this role you will act as the primary conduit between our clients and the technical ...

Act as the primary conduit between clients and technical delivery teams to ensure seamless digital experiences. · Requirements Elicitation & Gathering: · Microsoft Contact Center Expertise: · Process Mapping & Optimization: · ...