Senior Business Consultant - Melbourne, Australia - Civica

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    Full time
    Description

    Description

    We're Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

    Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

    As a company, we're passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

    About the role

    The Senior Business Consultant (Finance) is a senior consulting role in a team of Finance Consultants to deliver outstanding customer experiences whilst achieving PS revenue targets.

    This role will work closely with other stakeholders, project managers and customer to understand their requirements in the provision of Local Government solutions and the delivery of Services.

    Requirements:

    • Provide business consulting and technical services including product configuration, SQL scripting
    • Implementation and delivery of training to LG Customers in the Authority LG Enterprise Finance modules such as AP, AR, Purchasing, General Ledger, Bank Requisitions
    • Upskilling of Consultants based on product road map & sales pipeline
    • Contribution to process documentation and collateral (training material, Business Process Manuals)
    • Work closely with Professional Services Project Managers and collaboratively with Business Consultants to deliver excellent customer outcomes

    About You:

    • Experience with Local Government Authority Enterprise Software Finance Modules will be preferred
    • Excellent communication skills, written and verbal
    • Ability to lead customer Workshops and deliver Training
    • Solid background in Consulting or Services role
    • Proven analytical and trouble shooting skills
    • Leadership skills, this role is a successor role for the Team Leader

    Why you'll love working with us.

    We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

    We're all different - and we love this about us.

    We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

    Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

    Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

    Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

    We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.