Senior Business Analyst - Brisbane City, Australia - Clearcompany

Description

The Senior Business Analyst supports the analysis, management and delivery activities required to implement business improvement initiatives and projects within the department.

In this role you will:
Elicit and document business requirements using a variety of business analysis techniques
Interpret business needs and translate those into functional and non-functional requirements and software specifications where necessary
Ensure business requirements are communicated to both software development and test teams
Work with technical staff and act as a conduit between business customers and technical staff to define /refine requirements and develop solutions
Develop and maintain standards for delivery of business analysis function using ICT industry best practices
Ensure standard of documentation and tools used to elicit and capture business processes is consistently adopted within the business
Negotiate and influence business users to drive efficiency through improved business practices
Liaise with stakeholders in order to understand the structure, policies and operations of the department and recommend technology solutions that assist in achieving agency outcomes
Ensure stakeholders understand available ICT services and promote financial awareness with a view to delivering value for money
Develop strong relationships with business and technical staff on the requirements that inform ICT solution design
Negotiate effectively with customers to identify needs and business solutions and facilitate workshops to clarify and negotiate business outcomes
Establish and maintain collaborative networks with business and other stakeholders
Respond to changes in customer needs and expectations
Ensure timely and appropriate responses to system issues reported by staff
Maintain a professional customer focus
Undertake other duties as directed to support delivery of departmental priorities.


Role Fit:

The essential requirements for this role are:
5+ years' experience in business analyst roles, including creation and implementation of structured internal service delivery processes contributing to the successful and timely delivery of complex ICT projects and initiatives
Ability to proactively lead the Business Analysis team and function of the Digital Services and IT Group
Excellent stakeholder management skills
Comprehensive and contemporary knowledge of Software Development Life Cycle and PRINCE2 Project Management Methodology
Significant Business Analyst experience in an IT environment with strong skills in the development of requirements and specifications according to industry standards
Strong analytical thinking and problem-solving skills
High level of written communication skills, including the ability to simplify complex system and process concepts which both business users and IT Technical staff can interpret
Ability to cultivate productive working relationships and communicate with influence
Strong facilitation and elicitation skills to lead business in definition of desired outcomes, business processes and requirements
Ability to conceptualise broader business issues, structures and operations
Understanding of governance frameworks
Knowledge of risk management frameworks and experience in applying to an ICT environment
Experience in an ICT operational environment.

Further details: 8 Hours/day - 40 Hour working week.
The successful candidate will be required to complete a Criminal History Check.

To be considered for this position, please submit your application using the appropriate link, ensuring a Microsoft Word version of your CV is attached.

Alternatively, please contact Jacqui Deller at Jacqui.
, quoting reference number

#J-18808-Ljbffr