Service Desk Officer - Melbourne, Australia - Michael Page Australia

Description

About Our Client Join a global investment management firm, dedicated to making a positive difference.

My client has an immediate requirement for a Desktop Support Officer who will be providing technical support throughout the broader organisation.

This is an initial 12-month with likelihood of extension.
Job Description As the Service Desk Officer you will be responsible for: Service Desk ticket management (e.g., Service Now)

User/Account administration (e.g.

, Active Directory, Business Systems)IT Asset Management (hardware & software)Microsoft experience (Teams, 365, Windows 10)Remote Desktop support The Successful Applicant The successful applicant will ideally possess the following:

Significant Level 1 knowledge.
Strong communicator, both written and verbal with a high proficiency in the English language.
Excellent telephone manner.
Confident in servicing staff at all levels of the organisation, including senior management and board level executives.
Self-starter with drive and desire to work efficiently when unsupervised.
Acts as a team player within the Service Desk team.
What's on Offer Professional development and training opportunities.
A dynamic work environment that fosters creativity and innovation.

#J-18808-Ljbffr