- Penrith Location and WFH Flexibility
- Initial 3-Month Contract – Possible Extension
- Start ASAP
- $40-45 P/H + Super
- 38 hours P/W – 7.6 hours P/D
- Support team projects, mentor colleagues and ensure accurate information sharing to enhance service delivery.
- Provide high-quality advice, guidance and issue resolution while maintaining confidentiality and accuracy of customer information.
- Handle cash receipting, debt management, tax invoicing and financial reconciliations in compliance with agency standards.
- Assist with board support, records management, correspondence, meeting coordination, and procedural improvements to facilitate team effectiveness.
- Collect and analyze data to inform decision-making and foster continuous improvement efforts.
- Embrace continuous learning, demonstrate commitment to assigned task and value feedback for personal and professional growth.
- Recognise the importance of customer service, ensuring understanding of customer needs, delivering tailored services, maintaining open communication and demonstrating respect and fairness in interactions, both internally and externally.
- Seek clarification when needed, complete tasks within specified parameters under guidance, proactively advance personal workload, and identify required resources.
- Display competency in utilising technology, while adhering to records, communication, document control policies and guidelines for technology usage and cybersecurity.
- Effectively communicate, collaborate, strategise, analyse, take ownership, adhere to policies, apply financial and procurement processes efficiently and employ effective planning and coordination methods.
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Customer Service and Admin Officer - Penrith, Australia - Charterhouse Recruitment (Australia)
Description
Government 3-month contract - $40-45 per hour + Super - WFH/Penrith NSWKey accountabilities:
If this role sparks an interest, please click 'APPLY' now.
Note, only successful applicants will be contacted.
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