- Implement automation and SRE practices to reduce manual work.
- Investigate and resolve incidents/work orders, supporting customer issues daily. Collaborate with stakeholders to enhance SLIs and SLOs.
- Develop operational dashboards and alert systems to decrease MTTR.
- Conduct disaster recovery exercises and support continuous delivery processes, including potential weekend on-call duties and occasional after-hours support.
- Possess up-to-date knowledge of DevOps, Azure, and CI/CD solutions. Demonstrate experience in implementing DevOps practices to enhance MTTR, lead time, change frequency, and change failure rate.
- Recently graduated or have 1-2 years of IT experience.
- Have a basic understanding of infrastructure as code practices, particularly with Terraform, along with strong analytical and troubleshooting skills, and a passion for learning and improving.
Junior Site Reliability Engineer - Melbourne, Australia - AGL
Description
Join the change. Together, we'll make history.
As we keep the lights on for over four million customers and move towards a more sustainable way of life, it's an exciting time to be at AGL. We're re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You'll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.
About the Role
The Junior SRE is responsible for ensuring high availability and minimal disruption of our business-critical applications, and systems. You'll take a proactive approach to manage system health, including monitoring, automation, and issue resolution. You'll assist in our ongoing efforts to standardize our observability, streamline our deployment process, and champion a "configuration as code" philosophy across our business. In this role, you'll be working closely with our Site Reliability Engineering Lead as well as Technology Feature Team to improve workflow efficiency. Bring us your problem-solving skills, quick wit, and fast fingers. In return, we'll provide you with a culture of intellectual honesty, an environment of learning and the tools you need to get things done.
What you'll be doing
About You
We would love to see you application by Friday April 26th 2024.
Inclusion at AGL
At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit:
AGL is a Circle Back Initiative employer - we commit to respond to every applicant.
Job Family Group:
Engineering