Digital Account Manager - Sydney, Australia - GrowthOps

Description

• Digital Marketing
• Paid Media
• Sydney, Australia
• Permanent / Full Time

15/4/2024

15 April 2024

About GrowthOps:
We work with clients to solve their growth challenges. Our service offering spans creative, marketing services, technology and management consulting. GrowthOps is has offices Sydney, Melbourne, Canberra, Brisbane, Singapore, Kuala Lumpur and Hong Kong.

GrowthOps Performance Marketing:
The GrowthOps Performance practice combines all owned and paid channels to deliver holistic ongoing and campaign based strategies and activities that deliver growth for our clients. Our capability within digital marketing spans display, SEM, affiliate, content (written, visual, and interactive), SEO, CRO, social, data/analytics, SMS as CRM & email.

This breadth of capability within the performance marketing space enables GrowthOps to deliver channel-agnostic plans to not only identify, engage and convert new clients but also to help define and deliver unique and valuable customer experiences beyond acquisition.

In addition to our Performance Marketing capability, GrowthOps also has in-depth skills across consulting, research, experience design, creative, and technology delivery. When combined, here is where GrowthOps differs and creates real value for and growth for clients.

About your new role

We have won some new projects and are looking for a Digital Account Manager to join our performance marketing team Someone who is driven, passionate about delivering excellent customer service, and unafraid to push the boundaries in Digital Media.

You'll be working with a dynamic and creative team of graphic designers, web developers, social media managers, digital strategists, project managers and paid search specialists across major clients in Australia.

Working alongside our Head of Paid Media media, you will be helping to coordinate and deliver a wide range of projects from e-commerce marketing to social media campaigns, conversion optimisation, paid search and a combination of all of the above You will...

• Managing clients, setting expectations, communicating briefs, managing ROI; being the conduit for GrowthOps Digital
• Identify opportunities for business growth and manage the opportunities through to delivery
• Translate client briefs into comprehensive implementation recommendations which maximise return on investment
• Strategically manage budgets and profitability of projects
• Build and maintain relationships with clients through regular contact, meetings, phone calls and emails.
• Report on performance metrics, and capable of presenting results to clients

What we'd love to see from you

• Minimum 2 years' experience in Digital Marketing/Media
• Experience in managing Google Ads, Meta account management in a creative or digital marketing agency
• Proven track record in profitable delivery
• Organised, with strong attention to detail and time management skills.
• Team player – collaborate with our team and the client, and be willing to work together to get the best outcomes.
• Ability to work independently of leadership team, managing product level relationships with clients and a strong team player
• A Bachelor's degree in Advertising / Marketing / Communications is highly desirable

What you'll get in return from us:

Aside from a great remuneration package and all the flexibility you need to operate at your best, we want to see you thrive and grow with us. Some of the benefits you can expect when you join the team include:

• Welcome swag – to help set up your desk and make you feel at home and an uber voucher to use for lunch during your first month
• $150 towards your home office set up
• $1,000 a year towards your continued professional development, 5 study leave days so you can take time off to focus, alongside access to the GO Academy and a wide range of professional development programs to boost your skills
• $250 a year towards a health initiative / exercise of your choice
• Employee Assistance Program and your own Wellbeing Coach
• In addition to 4 weeks annual leave, you'll also get 2 Wellbeing Days off per year and your birthday day off (to celebrate you)

GrowthOps is committed to providing an accessible and inclusive workplace for all employees. We proudly welcome people with disabilities, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community and Indigenous Australians to our team. If you require any support or reasonable adjustments during the recruitment process, please contact the talent team via

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