- Providing a high-level customer service to all internal and external partners
- Managing a portfolio of Accident and Health insurance claims applying policy wording and guidelines to a customer's claimed circumstances
- Processing claims from end to end to ensure resolution
- Engaging external rehabilitation assistance to assist individuals return to work
- Customer interactions by email and over the phone
- Claims handling experience
- A passion for high-quality customer service
- High level of attention to detail
- Time management and organisational skills
- Great communications skills
- PC literacy and Microsoft Office experience
- Minimum completion of Year 10 secondary school studies
- Flexible work arrangements – including a gradual build to WFH
- Paid Parental Leave
- Opportunities for ongoing education and development
- Service recognition awards
- Employee assistance program for yourself and immediate family members
- Excellent Working Environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
- Exciting career – as our Company grows, so do the opportunities for our people
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Claims Consultant - Brisbane, Australia - Gallagher
Description
Introduction
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply.
Overview
The Role
Our team is growing and we are hiring Claims Consultants in our Accident and Health team. These are opportunities would suit an experienced claim handler, or for an individual who has a background in insurance and has yet to process claims. This could also suit the right person who is interested in starting their career and you have a passion for learning, dedication to service and a motivated disposition. We invest in our people through succession planning and have a number of mentoring and training programs available.
These exciting opportunities on offer involve handling claims within our Accident and Health Team.
These positions will be offered on a permanent full-time basis and we offer a flexible hybrid approach of working in the office and from home.
How you'll make an impact
Your responsibilities will include:
About you
We're interested in hearing from people who possess:
If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you'll experience the following:
A brief overview on GB
Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.
Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff.
GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance
If this sounds interesting to you, we want to hear from you today, click on Apply for this Job
To be considered for this opportunity you must have the right to live and work in Australia when applying.
Agency applicants will not be considered for this role.
Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.
