Eligibility Officer - Melbourne

Only for registered members Melbourne, Australia

1 month ago

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Overview

We're a team of fast-paced fixers, empathetic experts,and outcomes drivers — people who care deeply about doing the right thingand doing it well.

Grow with GB
Industry leader in offering career development opportunities
Monthly RDO & Flexible hybrid working arrangements (Work from Home & Office)
Something for everyone - range of staff benefits, discounts & wellbeing programs

About The Role

You will be the first point of contact inthe lodgment of newly received Workers Compensation claims. You'll beresponsible for using claims legislation and case law to coordinateand obtain information from key stakeholders to determine the acceptanceor rejection of claims, and communicate decisions and updates withInjured Workers and Employers.
  • Making sustainable appropriatenoliability determinations for your portfolioof Work Cover claims within28 days
  • Communicatingclaims updatesand outcomes to injured workersand employers relatingto the Eligibility process
  • Driving an effectiveinvestigatoryprocess in order tot mak quality decision whendetermining initial liabilityfor claimshere
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