- Support live customers with account updates and operations.
- Create a positive customer service experience by understanding and meeting customer needs quickly professionally.
- Act as a conduit between internal external stakeholders while successfully managing expectations competing demands.
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Service Desk Analyst
1 month ago
Only for registered members MelbourneThis position requires an experienced and customer focused Service Desk Analyst to be the first point of contact in a service desk environment. · Provide direct customer support via phone, email, instant messaging or any defined Service Centre communication method. · Analyse inci ...
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Service Desk Analyst
1 month ago
Only for registered members MelbourneWe're not just a tech company; we're a dynamic force in the tech landscape, constantly growing and evolving. · ...
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Service Desk Analyst
1 month ago
Only for registered members Melbourne, VictoriaThis position requires an experienced Service Desk Analyst to provide direct customer support via phone email instant messaging or any defined Service Centre communication method. · Analyse incidents and service requests for correct prioritisation classification and initial suppo ...
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IT Service Desk Analyst
1 month ago
Only for registered members MelbourneWe support whole populations to better outcomes yet never lose sight of the individual we are working with to build a better life through work and health. · a customer focused experienced IT Service Desk Analyst · ...
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IT Service Desk Analyst
3 weeks ago
Only for registered members MelbourneThe Service Desk Support Team is the first touchpoint for all Technology related calls and tickets. At the core of the role is fantastic service, and a drive, desire and passion to create amazing outcomes for our customers. · ...
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Service Desk Analyst
1 month ago
Only for registered members Melbourne, VictoriaJoin our renowned Service Desk to tackle technical challenges for customers. · Manage incidents and service requests with efficient triage and technical troubleshooting. · ...
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Cash Services Analyst
1 month ago
Only for registered members Melbourne Full timeAnalyzing cash optimization processes and methodologies, reporting back on findings. Consolidate multiple data sources and analysing patterns, trends, anomalies and root causes. · Maintaining of SLA breach registers, · assisting with monthly SLA claims · ...
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Cash Services Analyst
1 month ago
Only for registered members MelbourneAnalizing cash optimization processes and methodologies to report back on findings. · Bachelor/Diploma in Business/Finance preferred but not essential · At least one year experience in finance is preferred, but not required · ...
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Service Desk Analyst
1 day ago
Only for registered members MelbourneAustralianSuper truly cares about our colleagues and supports the diverse needs of everyone. We have policies that enable us all to thrive and be truly flexible. · ...
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Service Desk Analyst
4 weeks ago
Only for registered members MelbourneAs a Service Desk Analyst, you'll provide first line technical support to Development Victoria staff, helping resolve IT issues quickly and professionally. · You'll troubleshoot hardware, software, applications, · and network related queries, log and track incidents in ServiceNow ...
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IT Service Desk Analyst
4 weeks ago
Only for registered members Melbourne, Victoria+We support whole populations to better outcomes, yet never lose sight of the individual we are working with to build a better life through work and health. · +Ensure all calls are answered within a specified period · Provide a first-class service through to resolution within agr ...
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Cash Services Analyst
1 week ago
Only for registered members Melbourne, VictoriaAnalyzing cash optimization processes and methodologies reporting back on findings Consolidate multiple data sources and analysing patterns trends anomalies and root causes Report on the performance of CIT vendors to ensure delivery in line with contractual obligations and perfor ...
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IT Service Desk Analyst
1 month ago
Only for registered members MelbourneAt MedHealth we are looking for a customer-focused IT Service Desk Analyst to join our team. The role involves providing first-class service through to resolution within agreed SLAs. · 1 years of working on a technical service desk or similar support environmentExperience with Fr ...
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Service Desk Analyst
2 weeks ago
Only for registered members Melbourne VICWe are looking for people to join our energetic Service Desk team at DXC Technology in Geelong. No degree or experience in this role? No problem. If you're great at chatting with people, can stay calm under pressure, and love solving problems, this could be your ticket to startin ...
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Cash Services Analyst
1 month ago
Only for registered members Melbourne VICAnalyze cash optimization processes and methodologies reporting back on findings consolidate multiple data sources analyzing patterns trends anomalies and root causes report on performance of CIT vendors ensuring delivery in line with contractual obligations and performance metri ...
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IT Service Desk Analyst
1 month ago
Only for registered members Melbourne Full timeWe are seeking an experienced IT Service Desk Analyst with high level of experience in Office 365 applications support and Windows Server for items such as Active Directory, Print Services etc. · ...
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Service Desk Analyst
7 hours ago
Only for registered members Melbourne, VictoriaWe have a 6-month max-term contract opportunity for an experienced service desk analyst to join our Melbourne team. · We require someone who has previously worked in a Service Desk role (or similar) with strong IT knowledge and experience providing excellent customer service. You ...
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Service Desk Analyst
4 weeks ago
Only for registered members Melbourne, VictoriaAs the Victorian Government's development arm, we revitalise iconic public buildings, create important community, creative and sporting facilities and repurpose public land for all Victorians. You'll provide first line technical support to Development Victoria staff helping resol ...
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People Services Analyst
1 week ago
Only for registered members Melbourne, VictoriaWe have an exciting opportunity for an experienced HR professional to join our People Shared Services team as a People Services Analyst on a 12-month Max Term Contract., · This role is integral to delivering a consistent, high-quality employee experience by providing timely, accu ...
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Service Desk Analyst
4 weeks ago
Only for registered members Melbourne, VictoriaWe're passionate about making Victoria a great place to be. · You'll provide first line technical support to Development Victoria staff, · ...
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Service Desk Analyst
4 weeks ago
Only for registered members Melbourne VIC+Job summary · Brennan is looking for an experienced Service Desk Analyst to join our friendly and high-performing team in Melbourne. · +As the first point of client contact, deliver outstanding first-level customer support for client contacts, principally by phone, email and liv ...
Customer Technical Services Analyst - Melbourne - Mastercard
Description
Job Summary
The Ethoca Customer Experience & Engagement team seeks an Analyst, Customer Technical Services to drive customer experience strategy forward by innovating and problem-solving.
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Service Desk Analyst
Only for registered members Melbourne
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Service Desk Analyst
Only for registered members Melbourne
-
Service Desk Analyst
Only for registered members Melbourne, Victoria
-
IT Service Desk Analyst
Only for registered members Melbourne
-
IT Service Desk Analyst
Only for registered members Melbourne
-
Service Desk Analyst
Only for registered members Melbourne, Victoria
-
Cash Services Analyst
Full time Only for registered members Melbourne
-
Cash Services Analyst
Only for registered members Melbourne
-
Service Desk Analyst
Only for registered members Melbourne
-
Service Desk Analyst
Only for registered members Melbourne
-
IT Service Desk Analyst
Only for registered members Melbourne, Victoria
-
Cash Services Analyst
Only for registered members Melbourne, Victoria
-
IT Service Desk Analyst
Only for registered members Melbourne
-
Service Desk Analyst
Only for registered members Melbourne VIC
-
Cash Services Analyst
Only for registered members Melbourne VIC
-
IT Service Desk Analyst
Full time Only for registered members Melbourne
-
Service Desk Analyst
Only for registered members Melbourne, Victoria
-
Service Desk Analyst
Only for registered members Melbourne, Victoria
-
People Services Analyst
Only for registered members Melbourne, Victoria
-
Service Desk Analyst
Only for registered members Melbourne, Victoria
-
Service Desk Analyst
Only for registered members Melbourne VIC