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    • Senior Analyst - Melbourne - AGL

    AGL
    AGL Melbourne

    1 month ago

    Default job background
    Full time
    Description

    Senior Analyst - Strategy and Performance

    At AGL, we're re-imagining how homes and businesses live and work across the country. As we keep the lights on for over four million customers and move towards a sustainable way of life, this is an exciting time to be part of our team.

    About the Role:

    The Senior Analyst - Strategy and Performance drives customer retention, reduces churn, and increases value for AGL's residential and SME customers through data-driven strategies, propositions, and campaigns. The role involves tackling strategic challenges, analysing complex data for actionable insights, and supporting decision-making, planning, and reporting while fostering collaboration across teams.

    Key Responsibilities:

    1. Strategic Development: Shape and refine the CVO roadmap, driving initiatives that deliver maximum customer and business value while aligning with organisational goals.
    2. Performance Measurement & Optimisation: Monitor strategic initiatives, track KPIs, and enhance dashboards to ensure visibility, data-driven decisions, and ongoing improvement.
    3. Market Insights: Conduct market and competitive analysis to identify emerging trends, opportunities, and risks, keeping CVO strategies forward-thinking and customer-focused.
    4. Data-Driven Strategy: Leverage analytics to generate insights that inform CVO performance, business planning, and long-term strategy.
    5. Strategic Communication: Play a key role in shaping and presenting CVO performance and strategy to teams and leadership, influencing business direction and collaboration.

    About You:

    1. Demonstrated experience in strategy and planning, preferably in the energy or regulated industry.
    2. Proven experience in strategy, business planning, data analysis, and market research.
    3. Strong financial modelling skills with proficiency in relevant software.
    4. Excellent communication and presentation skills.
    5. Demonstrated ability to collaborate effectively with cross-functional teams.
    6. Experience in developing and maintaining comprehensive financial models.

    What We Offer:

    1. Flexible working options including hybrid work.
    2. Discounts on energy, telcos, and solar plans.
    3. Participate in Energise - our reward and recognition program.
    4. Access to 20 weeks of paid parental leave for the primary carer.
    5. Access to an additional week of recharge leave per year.
    6. Play an active role in our diversity and inclusion initiatives.
    7. Novated leasing and Electric Vehicle subscriptions.
    8. Access to study assistance, AGL's share purchase plan, and insurance deals.

    Salary:

    $120,000 - $150,000 per annum, depending on experience.

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