HCP Coordinator - Charters Towers City, Australia - Right at Home Townsville

Description

Description

We are seeking an experienced Aged Care Coordinator to join our dynamic and collaborative team.

The successful candidate must be a strong team player, must have exceptional organisational skills, must have a passion for working with older people and must want to provide exceptional customer service. Effective communication skills are essential; this includes strong listening skills.

This is a busy role and would ideally suit someone experienced in a similar Coordination role. Experience in the Community Aged Care Industry highly regarded.

The Position Includes:

• Maintaining client files and compliance to meet organisational and quality and safety commission standards
• Conducting a range of client assessments and documentation
• General administration duties - monitoring and replying to emails, data entry, scanning and filing
• Providing excellent customer service to clients, staff and stakeholders
• Managing client's budgets in line with allowances to provide services
• Teamwork, being able to work collaboratively toward a common goal whilst working independently

Working Hours:

This position is a Monday to Friday position, predominately 8.30am - 4.30pm.

Job Type: Permanent Part-time, 37.5hrs/week.

Benefits:

• Rewards Program (including discounts on a variety of services e.g shopping and brand names) exclusive to Right at Home staff through Rewards Gateway
• Inclusive and committed culture where everyone's contribution is valued
• Plus 10.5% superannuation and travel reimbursement.

Qualifications

Minimum a Certificate 3 in Ageing Support

RN/EN applications are highly desirable.

Preferred Skills

Essential Requirements:

• Minimum 1 year experience within a similar role highly regarded
• Case management experience
• Experienced with government funded home care packages
• High Proficiency with the Microsoft Suite (including Word and Excel) and confident with computer and tablet use
• Confident, competent and a positive, forward-thinking can-do attitude
• Demonstrated ability to effectively time manage, plan, and prioritise a high volume of tasks independently
• High attention to detail necessary
• Excellent verbal & written communication, interpersonal and rapport building skills
• Capability to work on-call on rotation
• Driver's Licence & reliable vehicle with comprehensive insurance
• Current National Criminal history check - or willing to obtain
• Current First Aid and CPR Certificate - or willing to obtain
• Blue card - or willing to obtain
• Compassion and enthusiasm, with a friendly approach and positive demeanour
• Experience with technology incl. smartphones, tablets, laptops etc

Don't let this opportunity pass you by, Apply today