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  • Field Service Engineer - Brisbane - Tideri Jobbörse

    Tideri Jobbörse
    Tideri Jobbörse Brisbane

    2 weeks ago

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    Description

    Job Description

    Rapiscan Systems is a leading provider of security screening solutions worldwide.

    We design, manufacture and market security and inspection systems to inspect baggage, cargo, people, vehicles and other objects for threats.

    Our products are used in various locations such as airports, border crossings, railway stations, seaports and terminals, government and military installations, and nuclear facilities.

    The Field Service Engineer (FSE) plays a critical role in ensuring that customer sites meet contracted Service Level Agreements (SLA).

    The FSE executes routine work including installation, repair, and maintenance support of Rapiscan's Checkpoint & Trace products in Australia and New Zealand.

    The FSE is responsible for quality project and service work to meet client requirements within the scope of the statement of work.

    Key Responsibilities:

    • Installation of Rapiscan's Checkpoint & Trace products at customer sites
    • Routine preventative and breakdown maintenance of equipment at customer sites
    • Provide out-of-hours standby cover as part of established teams
    • Carry out basic Operator and Technical training when required at customer sites
    • Carry out site surveys and advise customers on technical matters prior to installations
    • Complete reporting requirements in a timely manner
    • Comply with QA and HSE requirements
    • Travel as required
    • Perform any other departmental ad-hoc duties when required

    Requirements:

    • Min 2+ years of experience in a similar role
    • Electrical/electronics background preferred
    • High level of organisational skills
    • Excellent communication and interpersonal skills
    • Ability to manage responsibility independently
    • Exceptional attention to detail
    • Ability to multi-task
    • Successful record of on-time project delivery
    • Able to quickly grasp new technologies
    • Ability to manage conflict and liaise with demanding clients
    • Strong Client relationship skills
    • Strong ability to represent a professional image onsite
    • PC literate and Microsoft knowledge required
    • Availability for some after-hours work

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