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- 12 Month Daily Rate Contract
- Paying up too $940 inc super P/D
- Flexible WFH – Not fully remote
- Airport Collaborative Decision Making (ACDM): A collaborative approach aimed at improving airport operations, efficiency, and decision-making processes through data sharing and coordinated decision-making among stakeholders.
- Digital Virtual Assistant: Implementation of a digital virtual assistant platform to enhance customer service, streamline processes, and provide personalized assistance across various touchpoints.
- Avaya Call Centre Upgrade: Upgrading our call center infrastructure to Avaya's latest technology to improve call handling, customer interactions, and overall operational efficiency.
- Change Management Strategy: Develop and implement comprehensive change management strategies aligned with each initiative's objectives and organizational goals.
- Stakeholder Engagement: Identify and engage key stakeholders across departments and levels to ensure buy-in, alignment, and active participation in the change process.
- Communication Planning: Create clear and effective communication plans tailored to different stakeholder groups, conveying the benefits, impacts, and timelines of the initiatives.
- Training and Development: Collaborate with project teams to design and deliver training programs, workshops, and resources to equip employees with the knowledge and skills required for successful adoption of new processes and technologies.
- Resistance Management: Proactively identify potential sources of resistance to change and develop mitigation strategies to address concerns and facilitate smooth transitions.
- Performance Measurement: Establish metrics and KPIs to monitor the effectiveness of change initiatives, track adoption rates, and identify areas for improvement.
- Change Champions: Recruit, train, and empower change champions within the organization to serve as advocates and influencers, driving momentum and fostering a culture of change readiness.
- Continuous Improvement: Continuously evaluate change management processes and interventions, gathering feedback and insights to refine strategies and enhance effectiveness.
- Bachelor's degree in Business Administration, Organizational Psychology, Change Management, or related field. Master's degree preferred.
- Proven experience as an Organizational Change Manager or similar role, ideally within complex organizational environments.
- Demonstrated expertise in change management methodologies, tools, and best practices.
- Strong project managemethe ant skills, with bility to manage multiple initiatives concurrently.
- Excellent communication, interpersonal, and influencing skills, with the ability to engage and collaborate effectively with diverse stakeholders.
- Strategic thinking, analytical mindset, and problem-solving abilities.
- Certifications in change management (e.g., Prosci, ACMP) are highly desirable.
Organisational Change Manager - Brisbane, Australia - Talent International
Description
About Us:
Our cliient is currently embarking on exciting initiatives to shape there future of there organisation, and we're seeking talented OCM to join there team.
Key Initiatives: The Organizational Change Manager will play a pivotal role in driving change across the following key initiatives:
Responsibilities:
Qualifications:
If you are interested in this role please "Apply Below", alternatively you can email your CV.