Security Operations - Rockhampton - IP Security

    IP Security
    IP Security Rockhampton

    1 week ago

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    Description

    Security Operations and Cash In Transit Manager

    Making the world a safer place through protection and security solutions.

    About the Role

    We are seeking an experienced Security Operations Supervisor or Manager to oversee operations and drive profitable growth in the Mackay and Rockhampton regions. This role is ideal for a results-driven leader who excels in both operational efficiency and business expansion.

    Key Responsibilities

    The successful candidate will be responsible for overseeing security operations, performing some Cash In Transit (CIT) services during weekday shifts, and spearheading business development efforts to expand the client base, ensuring the profitability of the territory.

    Operational Leadership

    • Oversee day-to-day operations, including performing Cash In Transit (CIT) services, ensuring compliance with security protocols and regulatory requirements.
    • Implement and monitor safety protocols to ensure the security of personnel, clients, and assets.
    • Optimize operational efficiency by managing costs while maintaining service quality across both locations.
    • Supervise a small team of security officers, providing hands-on leadership to ensure compliance with industry standards and company policies.
    • Identify and capitalize on business opportunities within the region to expand the client base and increase market share.
    • Foster relationships with existing clients and explore opportunities to cross-sell additional Protective Security solutions.
    • Conduct market research to identify potential clients and service gaps, aligning business development strategies with regional market demands.
    • Actively participate in tenders and proposals, particularly targeting large contracts.

    Leadership and Administration

    • Lead, mentor, and support security staff, ensuring high performance and operational consistency.
    • Collaborate with the head office to ensure accurate operational and financial reporting, including budgeting, forecasting, and compliance tracking.
    • Serve as the main point of contact for clients, addressing concerns and ensuring high levels of customer satisfaction.
    • Provide strategic leadership, implementing continuous improvement processes to enhance service delivery across the regions.

    Requirements

    • Proven leadership: Experience managing multi-site security operations, including Cash In Transit (CIT) services.
    • Business growth mindset: Demonstrated success in identifying business opportunities, driving revenue growth, and expanding client portfolios.
    • Operational expertise: Strong understanding of security regulations and compliance standards.
    • Client relationship management: Ability to maintain and grow long-term client relationships, ensuring satisfaction and service retention.
    • Problem-solving and decision-making: A proactive leader who thrives in a fast-paced, autonomous environment, capable of making key decisions that balance operational needs and business growth.

    Qualifications and Licenses

    • Security Providers License with Cash In Transit and other relevant functions.
    • Manual Driver's License.
    • Certificate III, IV, diploma, or higher education in Security/Risk or Business Management fields.
    • First Aid/CPR.
    • Other relevant qualifications and licenses may be required.

    Why Join Us?

    We offer significant opportunities for professional development, with the potential to advance into senior regional management roles as the business expands.

    Performance Bonuses

    In addition to a competitive base salary, we offer performance incentives linked to operational success and revenue growth in your region.

    Autonomy and Flexibility

    This role offers substantial autonomy, allowing you to manage your own time, work closely with your team, and drive results across the region.

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