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  • Buscojobs | Compliance Wise | Compliance Investigations Officer - Central Coast - Tideri Jobbörse

    Tideri Jobbörse
    Tideri Jobbörse Central Coast

    3 weeks ago

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    Description

    Role Summary

    The Compliance Investigations Officer plays a pivotal role in ensuring the integrity of the building industry by undertaking investigations into alleged breaches of legislation administered and regulated by QBCC. Key accountabilities include:

    Main Responsibilities

    • Conduct thorough investigations into alleged breaches, taking appropriate action as necessary.
    • Prepare investigation plans and manage high-volume caseloads using best-practice techniques.
    • Formulate evidence matrices, prepare witness statements and affidavits, and conduct records of interviews.
    • Prepare briefs of evidence for use in disciplinary, civil, and criminal proceedings.
    • Implement proactive compliance initiatives, including investigations, job site audits, desktop audits, and surveillance activities.
    • Provide advice to consumers, contractors, and stakeholders on building industry regulation administered by QBCC.
    • Liaise with external stakeholders, including industry associations.
    • Represent QBCC in promotional and educational activities, and before tribunals and courts.
    • Prioritize exceptional customer service to staff and external customers.
    • Support Regional Service Center operations, providing face-to-face service and supporting team members in customer service delivery.

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