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- Lodge new claims and process medical transactions with a high level of accuracy;
- Maintain clear documentation and evidence-based decisions in accordance with external/internal policy and procedure;
- Work closely with stakeholders to resolve claims-related queries and issues.
- Technical proficiency with systems, software, databases, reporting, and communication tools;
- A strong attention to detail and ability to identify errors or inconsistencies within information.
Claims Service Officer - Sydney - Allianz Australia

Description
**Job Title:** Claims Service Officer/Claims Handler
We're seeking a motivated and detail-oriented Claims Service Officer/Claims Handler to join our team in Sydney, NSW.
**About the Role:**
This is a temporary contract opportunity until 28th November 2025. As a Claims Service Officer/Claims Handler, you will be responsible for ensuring internal and external customer expectations are exceeded and business objectives met by efficiently undertaking claim processing and administrative functions.
You will:
**Your Background:**
To succeed in this role, you'll need experience in a customer service or administration support role, preferably within the insurance and/or finance industry. Knowledge of Workers Compensation and relevant regulatory compliance requirements would be an advantage.
You'll also need:
**Why Work with Us?**
We offer a supportive and inclusive culture that values diversity and inclusion. Our benefits include flexible work-life balance, career development opportunities, and financial and well-being perks. You'll have access to over 10,000 learning resources and be part of a global organization committed to making a positive impact.
If you're passionate about delivering exceptional customer service and want to join a dynamic team, please apply today!
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