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  • Claims Service Officer - Sydney - Allianz Australia

    Allianz Australia
    Allianz Australia Sydney

    3 weeks ago

    Default job background
    Description

    **Job Title:** Claims Service Officer/Claims Handler

    We're seeking a motivated and detail-oriented Claims Service Officer/Claims Handler to join our team in Sydney, NSW.

    **About the Role:**

    This is a temporary contract opportunity until 28th November 2025. As a Claims Service Officer/Claims Handler, you will be responsible for ensuring internal and external customer expectations are exceeded and business objectives met by efficiently undertaking claim processing and administrative functions.

    You will:

    • Lodge new claims and process medical transactions with a high level of accuracy;
    • Maintain clear documentation and evidence-based decisions in accordance with external/internal policy and procedure;
    • Work closely with stakeholders to resolve claims-related queries and issues.

    **Your Background:**

    To succeed in this role, you'll need experience in a customer service or administration support role, preferably within the insurance and/or finance industry. Knowledge of Workers Compensation and relevant regulatory compliance requirements would be an advantage.

    You'll also need:

    • Technical proficiency with systems, software, databases, reporting, and communication tools;
    • A strong attention to detail and ability to identify errors or inconsistencies within information.

    **Why Work with Us?**

    We offer a supportive and inclusive culture that values diversity and inclusion. Our benefits include flexible work-life balance, career development opportunities, and financial and well-being perks. You'll have access to over 10,000 learning resources and be part of a global organization committed to making a positive impact.

    If you're passionate about delivering exceptional customer service and want to join a dynamic team, please apply today!


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