Branch Administrator – Mackay - National Pump & Energy

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    Full time
    Description

    We provide the benefits you expect from a leading national company, but what makes us different?

    Rewarding Work – Being leaders in our industry, we offer a diverse fast-paced work environment

    Our Culture – We offer the career opportunities of a large company with the tight knit family feel of a smaller team

    Loyalty – We want to see you reach your potential and we would like to help you get there

    About Us:

    National Pump & Energy (NPE) are proud to be leaders in the provision of pump, power and water treatment solutions. As an industry leader our reputation has been built on products and services delivered by people who are passionate about quality, reliability, and attentiveness.

    About the Role:

    Due to continued growth, we are seeking an experienced Administrator to join our Mackay Branch. This role suits an ambitious and adaptable individual with a high-level of administrative skills. The successful candidate will play a pivotal role in a national industry leading company to manage the reception area, oversee compliance records and perform general administration.

    Key Accountabilities

    .Manage the branch reception area and perform the associated administrative tasks as required
    .Provide friendly and professional service as the first point of contact for branch visitors, phone calls and general enquiries
    .Maintain a clean and safe reception and office area
    .Timely collation and processing of all branch documentation including timesheets, Take 5, pre-starts, job sheets
    .Timely co-ordination, validation and processing of purchase orders, client & supplier invoicing and site access requirements
    .Maintain branch compliance and training records
    .Maintain branch personnel roster in coordination with the Workshop Supervisor, Project Manager and Branch Manager
    .Organise all travel and accommodation bookings for relevant branch personnel
    .Assist with booking branch personnel training and medicals
    .Provide support to the Rental Coordinator and/or Service Administrator roles in line with operational requirements or coverage for when the employee is on leave
    .Delivering exceptional customer service and championing the NPE brand

    Skills/ Selection Criteria (qualifications & experience)

    Essential:

    Current Driver's Licence
    High level of accuracy and attention to detail
    Exceptional organisation and planning skills with strong adherence to deadlines
    Patient, flexible and adaptable to changing and challenging circumstances
    Great problem-solving and the ability to work well under pressure
    Excellent verbal and written communication skills
    Able to work unsupervised or with limited direction
    A high level of discretion and professionalism to act with integrity and always maintain confidentiality
    Microsoft Office Suite skills

    Desirable:

    Experience in Rental, Mining or Construction Industries (or similar)
    Certificate III Business Administration (or similar)

    Further information

    We believe in providing a great employee experience. Therefore, we invest in perks, benefits, and experiences to make the employee journey the best it can be.

    Contact information