Permanency Opportunity - Customer Navigation Role - Central Coast Council - beBeeNavigation

    beBeeNavigation
    beBeeNavigation Central Coast Council

    1 week ago

    Upper Management / Consulting

    Job title: CHSP Navigation Officer

    Description

    Job Description

    We are seeking a skilled Customer Navigation Specialist to join our team in Tuggerah. As a key member of our navigation business, you will be responsible for providing exceptional customer service and support to clients with Commonwealth Home Support Programme (CHSP) needs.

    Your primary responsibilities will include:

    • Onboarding customers through phone calls and ensuring they have the necessary information to manage their services.
    • Navigating multiple systems and capturing accurate notes in a timely manner.
    ,

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