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    FBO and Charter Coordinator - Adelaide, Australia - Regional Express Holdings Limited

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    Full time
    Description

    An exciting opportunity exists for a suitably qualified individual as a full-time FBO and Charter Coordinator based at Adelaide Airport.

    Reporting to:

    This position reports to the Adelaide Airport Manager.

    Position responsibilities:

  • Be the primary contact for the Adelaide Fixed Based Operation (FBO)
  • Managing the end-to-end FBO charter process including acceptance, pricing, staffing, securing third party contractor services and coordination onsite for arrival and departing aircraft
  • Support the management of existing client contracts including developing strong client relationships with existing clients, along with actively supporting new client opportunities
  • In concert with the Rex Group Safety Department, investigate any safety-related or dangerous goods related incidents and implement any corrective action or procedures
  • Assist in coordination and execution of Rex Group charter requirements for schedule and adhoc services
  • Monitor and manage performance of FBO and charter operation incl. providing administrational support
  • Complete Ground Operations training to upskill ground handling personnel, engineering, outports, and third-party contractors
  • Assisting the Adelaide Airport Manager with other duties as required
  • The nature of this role means that after hours and weekend work will be required
  • Skills and Experience

  • Previous airline experience essential
  • Eligibility to hold an ASIC (Aviation Security Identity Card)
  • Excellent communication skills, both written and verbal, with a friendly and professional demeanor
  • Strong problem-solving skills and the ability to handle challenging situations
  • Detail-oriented with good organizational skills to manage multiple customer inquiries simultaneously
  • Ability to work in a team environment and a commitment to on time performance
  • Previous customer service experience mandatory
  • Able to work shift work that includes early starts, evenings and weekend work
  • A strong work ethic, who can work well within a diverse community of highly motivated stakeholders
  • Proficiency with computer productivity applications such as Microsoft Office (advanced IT skills would be highly regarded)
  • Ability to work unsupervised


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    An exciting opportunity exists for a suitably qualified individual as a full-time FBO and Charter Coordinator based at Adelaide Airport. · Reporting to: · This position reports to the Adelaide Airport Manager. · Position responsibilities: · Be the primary contact for the Adelaide ...


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