Current jobs related to Operations Support Agent - Warrnambool - Fedex Group


  • FedEx Group Warrnambool

    Operations Support Agent · We are seeking an experienced Operations Support Agent to join our team in Warrnambool. · About the role: · The role involves a variety of essential tasks that enable us to deliver high-quality customer service on a daily basis. You will have the opport ...

  • Operations Support Agent - Warrnambool - Fedex Group

    Fedex Group
    Fedex Group Warrnambool

    2 weeks ago

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    Description

    Operations Support Agent

    The Operations Support Agent plays a vital role in ensuring the delivery of exceptional customer service at FedEx Express.

    Key Responsibilities:

    • General administration and office duties
    • Control Agent & Outside Hire Administration, maintaining compliance and inquiries
    • Assistance in the warehouse as required
    • Delivery and pickup of consignments, covering runs as needed
    • Reporting on weekly Service Quality KPIs
    • Providing high-level customer service to internal and external clients

    Attributes and Competencies:

    • Attention to detail
    • Analysis and problem-solving skills
    • Excellent communication skills
    • Self-motivation and autonomy
    • Ability to multitask and meet deadlines

    Preferred Experience:

    • Transport Industry experience advantageous
    • Advanced computer skills, especially in MS Office (Excel)

    Benefits:

    • Safety Above All Culture
    • Career development opportunities
    • Positive working culture with a People-Service-Profit philosophy
    • Supportive team environment

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