Training & Communities of Practice Manager - Perth, Australia - WA Primary Health Alliance

Description

The role

Are you passionate about making a meaningful impact on the healthcare landscape in Western Australia? Are you dedicated to the delivery of learning events and programs[FO2] that meet the highest standards of excellence? Do you thrive in a dynamic and collaborative environment where innovation and excellence are celebrated? If so, we invite you to join our team at WA Primary Health Alliance (WAPHA). As the Training and Communities of Practice Manager, you'll play a vital role in shaping the future of primary care by leading the implementation of our training strategy.

The Training and Communities of Practice Manager at WA Primary Health Alliance (WAPHA) leads the implementation of WAPHA's Primary Care training strategy. This pivotal role involves developing and facilitating high-quality training programs aligned with contemporary primary health care standards. The manager oversees stakeholder consultation to inform training priorities, establishes evaluation frameworks to measure training effectiveness, and fosters cross-functional collaboration to ensure operational efficiency and achievement of strategic objectives. Through effective leadership and staff development, the Training and Communities of Practice Manager contributes to enhancing the overall quality of care in Western Australia's health system.

This role will be offered as an on-going position on a full-time basis and offers the flexibility to work from home and office.

About Us

WA Primary Health Alliance is part of the Australian Government's national Primary Health Network (PHN) program which aims to strengthen, improve, and connect the primary care system. As the operator of Western Australia's three PHNs, our state-wide structure and strong partnerships allow us to deliver better health, together.

At the heart of our Vision and Mission is an ongoing commitment to working closely with GPs, health professionals, service providers, hospitals, government and the community to strengthen primary care state-wide.

We are united in working towards a more connected and collaborative primary health care system to improve health equity and health outcomes for all Western Australians, particularly those at risk of poor health.

We are guided by our Strategic Plan 2023 – 2026. To find out more about us and what we do, please go to our website:

We are committed to creating a safe and inclusive culture for all our staff, health providers, partners, and community members. The contribution and participation of people with diverse bodies, identities and experiences is crucial to the work we do and allows us to shape a health system that is fit for the future.

WA Primary Health Alliance acknowledges, and pays respect to, the Traditional Owners and Elders of this country. We recognise their diversity and the significant importance of their cultural heritage, values, beliefs, and self-determination in contributing to the positive health and wellbeing of the whole community. We also acknowledge and welcome all members of the lesbian, gay, bisexual, trans/transgender, intersex, queer, asexual, aromantic and other rainbow (LGBTIQA+) communities and celebrate the extraordinary diversity of people's bodies, identities, relationships, and experiences.

We encourage applications from every background and ability, including but not limited to, Aboriginal and Torres Strait Islander people, LGBTIQA+ people, people from multicultural backgrounds and people with disability.

Key tasks and responsibilities includes but not limited to:

• Provide effective team leadership, staff development, and direction to drive the achievement of team KPIs.
• Develop and implement a coordinated external training & Communities of Practice (CoP) program to ensure quality client and training outcomes.
• Lead external and internal stakeholder consultation to inform training priorities.
• Establish an evaluation framework to measure and monitor effectiveness of training and CoP.
• Embrace a cross functional team methodology – working with the other portfolio teams and others across WAPHA.
• Develop key trusted relationships across state-wide stakeholders.
• Meet all reporting requirements.
• Manage team members in accordance with WAPHA values and cultural alignment.
• Coordinate and facilitate training sessions and workshops for external stakeholders.
• Continuously assess and improve the quality and relevance of training programs.
• Monitor industry trends and best practices in training and professional development.
• Ensure compliance with relevant regulations and standards in training delivery.
• Evaluate the effectiveness of training programs through feedback and performance metrics.
• Develop and maintain training materials, resources, and documentation.
• Provide guidance and support to team members to enhance their training delivery skills.
• Liaise with external training providers and partners to enhance training offerings.

About you

To be considered for this role, candidates must meet the following selection criteria:

Essential experience and education

• Bachelor's degree in education, training and development, business administration, or a related field.
• Proven experience in designing, delivering, and evaluating training programs, preferably in the healthcare or primary care sector.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Proficiency in using training management software and learning management systems.
• High level of analytic, critical thinking and problem-solving skills with the ability to develop innovative, creative, and flexible approaches and solutions.
• Knowledge of accreditation requirements and standards for training programs is desirable.

Our Benefits

• Hybrid working arrangement that combines remote work (3-4 days per week) with office presence in our modern Subiaco office (1-2 days per week).
• Commitment to employee development.
• Salary packaging - WAPHA's arrangement allows for a maximum of $15,900 for general living expenses and $2,650 for entertainment benefits per fringe benefit tax year.
• Competitive salary.
• Professional development allowance ($1k per year).
• Employee Assistance Program.
• Additional paid parental leave.
• Gifted paid day off during Christmas shut down period.
• Annual $200 health and wellbeing reimbursement scheme.
• All employees have access to LinkedIn Learning.
• Study leave options available.
• Option to purchase additional leave.
• 13 weeks long service leave after 10 years of continuous services (accessible on a pro-rata basis after 7 years).

To Apply

Please submit your application by clicking the 'Apply' button.

Your application should include your CV along with a cover letter. The cover letter should outline your interest in working for WAPHA and address the selection criteria as outlined in the job advertisement demonstrating your skills and experience relevant to the requirements of this role.

Applications close Tuesday 7th May 2024.

WAPHA reserves the right to commence shortlisting prior to the advertised close date.

For further information please email Please note that applications must be submitted via the link provided – applications received by email will not be accepted.

Applicants must hold current, unrestricted working rights in Australia to be eligible for this role. Candidates without valid authorisation to work in Australia will not be considered. Compliance with all relevant employment laws and regulations is mandatory.

WA Primary Health Alliance builds and strengthens primary health care in Western Australia, so people can access the services they need closer to home. As the operator of all three Primary Health Networks in Western Australia, we aim to ensure that the people most at risk of poor health have access to quality care. By working closely with GPs, health professionals, service providers, hospitals, government, and the community to strengthen primary care state-wide, we are delivering better health, together. The Primary Care Innovation and Development Portfolio drives innovation and builds capability and capacity in general practices to improve primary health care delivery and patient health outcomes. It does so by delivering business and quality improvement initiatives, providing access to current information to support effective general practice operations, enabling practices to use digital health technologies that enhance systems and improve patient access to care, developing and maintaining clinical HealthPathways, and delivering training and education.

The Portfolio's teams are Primary Care, Primary Care Innovation, Primary Care Development and Aged Care.