Current jobs related to Dispute Resolution Specialist - Adelaide - IAG

  • Gotafe

    Dispute Resolution Specialist

    3 days ago

    Gotafe Adelaide

    About Us · We are Gotafe, a top-tier organization dedicated to fostering a culture of excellence. Our purpose is to make the world a safer place by creating a stronger and more resilient business. · Your Role · As a Dispute Resolution Specialist, you will play a key part in guidi ...

  • Plenti

    Referrer Support Specialist

    4 weeks ago

    Plenti Adelaide Full time

    Who is Plenti? · Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumben ...

  • Allianz Popular SL.

    Customer Advisor- Customer Support Team

    2 days ago

    Allianz Popular SL. Adelaide

    Customer Support Specialist · We are seeking a skilled Customer Support Specialist to join our team at Allianz. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. · About the Role · Respond to customer feedb ...

  • Acendre

    Senior Employee Relations

    3 days ago

    Acendre Adelaide

    Senior Employee Relations (ER) Advisor, APS Level 6 · This role plays a key part in delivering employee and industrial relations services across the department. · About the Department · The Department of Industry, Science and Resources is integral to the Australian Government's e ...

  • Cowell Clarke Pty

    Legal Secretary/Paralegal, Dispute Resolution

    1 week ago

    Cowell Clarke Pty Adelaide

    **Job Title:** Legal Secretary/Paralegal, Dispute Resolution · Legal Secretary/Paralegal, Dispute Resolution (Adelaide) · About Us: Cowell Clarke · Cowell Clarke is a specialist commercial law firm with a strong presence in Australia. Our team of over 185 professionals operates f ...

  • Gallagher Bassett

    Claims Officer

    1 week ago

    Gallagher Bassett Adelaide

    Job Summary · The Claims Officer role at Gallagher Bassett involves delivering a personalized, empathetic, and organized claims management service to the SA Community. This includes supporting the return to work process for individuals who have experienced a workplace injury. · T ...

  • Acendre

    Senior Employee Relations

    1 week ago

    Acendre Adelaide

    Senior Employee Relations (ER) Advisor Role · We are seeking a highly skilled and experienced Senior ER Adviser to join our team in the Department of Industry, Science and Resources. · About the Team · The Employee Relations (ER) team provides specialist employee and industrial r ...

  • SA Water

    Engineering Program Controls

    1 week ago

    SA Water Adelaide

    Job Description · The position of Engineering Program Controls is available within the Sustainable Infrastructure Business Group at SA Water. · This role involves providing specialist scheduling and cost control support to the Sustainability Infrastructure Engineering team, utili ...

  • Government of South Australia

    ASO6 Senior Return to Work Consultant

    3 days ago

    Government of South Australia Adelaide

    About the Role · Fantastic opportunity for an experienced Occupational Rehabilitation Specialist to work within a friendly, close-knit team of experienced occupational rehabilitation specialists to assist our work-injured employees return to work. · Key Responsibilities · Provisi ...

  • Federal Court Of Australia

    Case Manager

    3 days ago

    Federal Court Of Australia Adelaide Full time

    Job Title: Case Manager - Family Law Registrar Operations and Practice · Agency: Federal Court of Australia · About the Agency: · The Federal Court of Australia is a superior court of record, exercising federal jurisdiction in matters such as bankruptcy, corporations, admiralty, ...

  • Government of South Australia

    ASO8 Principal Disciplinary Review and Adjudication Officer

    3 days ago

    Government of South Australia Adelaide

    We are seeking a highly experienced and skilled professional to join our team as the Principal Disciplinary Review and Adjudication Officer. As a key member of our Misconduct Disciplinary Advice Unit, you will provide expert advice and guidance on complex disciplinary matters, wh ...

  • Gracewell Group

    procurement specialist

    1 week ago

    Gracewell Group Adelaide

    Procurement Specialist · The Procurement Specialist reports directly to the Chief Financial Officer and coordinates the organisation's procurement activities associated generally with procurement and sourcing strategies. · In addition, the Procurement Specialist is the 'gate keep ...

  • Women's and Children's Health Network

    Nurse Consultant

    6 days ago

    Women's and Children's Health Network Adelaide

    About The Opportunity · We are seeking an experienced Registered Nurse/Midwife to join our team as a Nurse Consultant in the Child and Family Health Service (CaFHS). · As a key member of the CaFHS leadership team, you will provide clinical nursing expertise and leadership to staf ...

  • Cowell Clarke

    Legal Secretary

    1 week ago

    Cowell Clarke Adelaide

    About Cowell Clarke · Cowell Clarke is a fast-growing specialist commercial law firm based in Australia. With a team of over 185 professionals in offices in Adelaide and Sydney, we represent clients across various industries both nationally and internationally. · Our firm takes p ...

  • Health

    Nurse Consultant

    6 days ago

    Health Adelaide

    Job Title: Nurse Consultant · The Women's and Children's Health Network (WCHN) is seeking a highly skilled Nurse Consultant to join their Child and Family Health Service (CaFHS) team in Adelaide. The successful candidate will be responsible for providing clinical nursing expertis ...

  • Administrative Review Tribunal

    Workplace Relations Adviser

    3 days ago

    Administrative Review Tribunal Adelaide

    Workplace Relations Adviser · A unique opportunity to contribute to the establishment of the Workplace Relations Team as we transition into a new structure. · This hybrid role within our Workplace Relations team at the Administrative Review Tribunal (ART) can be located in Adelai ...

  • Women's and Children's Health Network

    Emergency Mental Health Nurse Consultant

    1 week ago

    Women's and Children's Health Network Adelaide

    Emergency Mental Health Nurse Consultant · Job Title: Emergency Mental Health Nurse Consultant · Work Type: Full Time · Location: Various · Categories: Nursing/Midwifery · Women's and Children's Health Network, Child and Adolescent Mental Health Services (CAMHS), North Adelaide · ...

  • DuluxGroup

    Product and Support Specialist

    6 days ago

    DuluxGroup Adelaide

    Product and Support Specialist - Flextool · Description of the Role · This is a key role in our business, reporting to a highly experienced Product Manager. The main responsibilities include providing daily technical sales support to our dealers, contractors, rental companies, in ...

  • ASIC

    Cyber Security Architect

    2 days ago

    ASIC Adelaide

    Job Title: Cyber Security Architect (SOC) · About Us · At ASIC, you can be the change that ensures a fair, strong and efficient financial system for the benefit of all Australians. Contribute to delivering on ASIC's purpose, vision, and strategic priorities to help maintain the i ...

  • John Holland Pty Ltd

    IT & Systems Manager

    1 week ago

    John Holland Pty Ltd Adelaide

    About the Role · We are seeking a talented IT and Systems Manager to join our project team in Adelaide. · This key role is responsible for planning and managing Information Technology (IT) on the Torrens to Darlington (T2D) project. · Manage the operation of IT for the T2D projec ...

  • health

    Technical Officer, Genetics and Molecular Pathology

    1 week ago

    health Adelaide

    Technical Officer, Genetics and Molecular Pathology · Classification: Technical Officer (TGO1/TGO2) · Work type: Full time · Location: Adelaide CBD · Categories: Pathology · Central Adelaide Local Health Network - Statewide SA Pathology · Salary: TGO1 - $48,788 - $70,032 p.a. + S ...

    • Dispute Resolution Specialist - Adelaide - IAG

    IAG
    IAG Adelaide

    1 week ago

    Default job background
    Description

    Make a difference as a Dispute Resolution Specialist.

    Join the largest general insurance group in Australia and Aotearoa New Zealand. We're a top-tier ASX-listed company helping to make the world a safer place through creating a stronger and more resilient business and enabling our portfolio of iconic insurance brands.

    Your Role

    Are you passionate about resolving disputes and helping people navigate challenges? Join our supportive team as a Dispute Resolution Specialist, where you'll play a key role in guiding customers and stakeholders toward fair and balanced resolutions.

    We have multiple 12-month contract roles available, both full-time and part-time (3 days per week). We offer flexible working arrangements with a mix of work from home and the office.

    • Managing and resolving complaints referred to IAG's IDR process, or complaints lodged with EDR schemes such as the Australian Financial Complaints Authority (AFCA), ensuring a fair and thoughtful resolution process.
    • Engaging with customers and stakeholders, providing clear guidance and support.
    • Assessing complaints carefully, making well-reasoned decisions, and communicating outcomes with empathy.
    • Collaborating with a knowledgeable and supportive team to share insights and continuously improve the way we help our customers.

    What We're Looking For

    • Experience in dispute resolution and complaint management, ideally in General Insurance or a related field.
    • Legal and/or mediation qualifications or experience is desirable.
    • Familiarity with the AFCA complaints process and an understanding of the relevant regulatory requirements.
    • A customer-focused approach, with strong communication, negotiation and problem-solving skills to identify issues and find creative solutions.
    • The ability to handle both straightforward and complex cases with confidence and professionalism.
    • Strong time management skills and the ability to effectively manage a dynamic portfolio of complaints in a fast-paced environment.

    If you're looking for a role where you can make a meaningful impact, be supported with thorough training, and work alongside a collaborative team, we'd love to hear from you.

Jobs
>
Adelaide
>
Dispute resolution specialist