Sales Support Specialist - Sydney, Australia - Remote Staff

    Remote Staff
    Remote Staff Sydney, Australia

    2 weeks ago

    Default job background
    Part time
    Description

    JO 13584 | Sales Support Specialist

    Status: Part-Time / 20 hours per week
    Schedule: Monday to Friday, 10:00 AM- 2:00 PM Philippine Standard Time | 1:00 PM to 5:00 PM AEST

    Why choose Remote Staff?

    • 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
    • 15+ years in the remote work industry. We've helped more than 8K Filipinos establish virtual careers with international clients since 2007.
    • Competitive and negotiable compensation (depending on skill level & experience)
    • 100% coverage on Government Contributions Remittance* to SSS, Philhealth, and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

    *Terms and conditions apply.

    About the Client:

    The client is a comprehensive one-step shop for commercial kitchen equipment that is growing in a fast pace.

    Requirements:

    • Strong verbal and written communication skills
    • Proven experience in Customer Service
    • Has the ability to effectively build rapport with potential clients with the objective of wining their interest
    • Work experience with WIX and XERO is an advantage
    • The ability to multitask and quickly switch your focus.
    • Excellent time management organizational skills
    • Amenable to perform tasks with a same day or next day deadline with close to zero errors

    Responsibilities:

    • Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
    • Update customer records based on interactions
    • Complete required tasks within the desired deadlines such as stock checking and delivery arrangement.
    • Upload and maintain website and social media
    • Do cold calls with the objective of finding interested clients
    • Answer incoming telephone calls and effectively communicate information about products, prices, and product availability with both internal and external customers.
    • Resolve client concerns as they arise with help from the Sales Manager if needed

    Note: Please prepare your Government IDs (TIN, SSS, Philhealth, Pag-ibig) as part of the application and placement process. In the event of placement to a contract with a client, you will be required to submit a copy of your BIR 2303 (Certificate of Registration) as part of compliance with government regulations.