Claims Coordinator - Perth, Western

Job summary

As a Claims Coordinator, you will help coordinate key steps in our multiparty legal matters, working closely with lawyers, investment managers, our legal and tech teams to assist clients, ensure claims are accurate, and meet important deadlines in class actions.

Responsibilities

• Manage assigned cases by coordinating with IMs and Lawyers through reporting, task planning, and project calls
• Develop and update project plans to ensure timely completion of case milestones such as launches, bookbuilds, closures, and settlements
• Process client enquiries and claim data/ documentation
• Draft and coordinate legal documents, including side deeds and launch materials, collaborating with Legal, Client, and IM teams
• Prepare and review data reports for audits, duplicate checks, sanctions, and data handovers
• Conduct duplicate claim checks and manage withdrawal of duplicates
• Collaborate with IT Development and Lawyers to resolve data anomalies and verify claim data through audits
• Maintain strong client relationships and document case developments
• Log and manage tasks in the task system; plan and track workload and time

Qualifications

• Strong attention to detail, accurate data entry, and solid organisational skills
• Confidence with data analysis, reporting, and Microsoft Office (Word, Excel, Outlook)
• Clear and professional communication, both written and verbal
• A proactive, adaptable approach with the ability to multitask under pressure
• A collaborative mindset and a hands-on, team-oriented attitude
• Experience handling confidential information and working with document management systems would be desirable.

Job description