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Senior Sales Coordinator - Eagle Farm, Australia - Metso
Description
Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
Job posting end date: 04/17/2024
Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.
Introduction
Due to an internal promotion, we are seeking a Sales Coordinator to join our Sales and Services team in our Brisbane office. You will be responsible for providing overall support to the aftermarket Sales and Service Team and plays a crucial role in the team's success.
In this position, you will report to Vice President, Sales & Service Australia East.
This position is mainly located in our Eagle Farm office.
Team you belong to
You will join a team of experienced who are passionate about what they do. We work closely with our internal and external stakeholders, such as Key Account Managers and Customer Service teams.
What you'll do
• CRM super user providing system support and training to end users.
• Participating in CRM system and process development.
• CRM report writing and dashboard development.
• Managing CRM compliance, CRM data integrity.
• Managing Business Intelligence for Services and Consumables as per requirements from each team.
• Managing Customer Satisfaction practices and analysing customer feedback.
• Tender facilitation and support.
• Supporting process improvement initiatives.
• Forecasting, some special reporting, business analytics etc.
• Supporting Key Account Managers, Site Account Management and Customer Service Teams
• Handling and coordinating sales leads.
• Other general administrative support tasks and back up duty for Inside Sales Account Manager.
Who you are
• Previous experience in a similar role.
• Results-driven.
• Strong understanding of CRM systems. Salesforce preferred.
• Strong data analysis skills.
• Good written and communication skills.
• Advanced knowledge of MS suite of products including Word, Project, Excel and PowerPoint.
• A high level of communication and collaboration skills to work with internal and with external stakeholders (customers).
Desirable
• Power BI or similar experience
What's in it for you
• A work environment where safety is always the number one priority – both your physical and mental health is our priority
• A competitive base salary reflective of your skills and experience with annual incentive program
• Additional Annual Leave benefit for all permanent and maximum term employees
• Flexibility in your working lifestyle – our team manages their own balance of working from home and in our office environment
• Gender Neutral Paid Parental Leave of 18 weeks at full pay
• Paid Volunteer Leave so you can give back to the local community or an organisation of your choice
• Active Social Club and companywide social events as your social wellness is important to us
• Family focused events as your family forms part of our close-knit community
• Comprehensive medical benefits including discounted private health insurance for employees and immediate family
• Company provided Salary Continuance insurance cover
• Career development & education assistance to further your technical and leadership ambitions
Hiring Manager: Gavin Pasin
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