Customer Service - Cammeray, Australia - Peninsula Personnel

Description

Our organisation was founded in the 1980's and has evolved into one of Australia's largest independent water filtration importer/exporter wholesaler and retailers. We're a growing team and looking to find a Customer Service natural to join our ranks. You will be required to work with new and established customers, with enquiries over both the telephone and email.

This position would suit a professional, well-presented, and enthusiastic individual possessing a strong commitment to outstanding service.

Responsibilities are but not limited to:

• Answering Phones

• Responding to emails and phone enquiries

• Booking appointments and generating paperwork

• Taking phone order and payments

• Data entry (invoicing)

• Posting commercial and residential paperwork

• Ad hoc administrative task and projects when required.

• Filing and archiving

• Following up dispatch orders

• Social media reviews and queries

As the successful applicant you will possess:

• High level of accuracy and attention to detail whilst working to deadlines

• Professional telephone manner

• Commitment and desire to achieve high levels of service quality.

• Ability to use your initiative, adapt and multitask.

• Desire to work in a busy team environment and happy to work collaboratively with the team to achieve positive results.

• Professional, positive & flexible approach

The applicant must have a clear and strong level of verbal as well as written communication and be able to maintain a happy and positive customer service attitude. If this sounds like you, we would love to hear from you