Customer Relationship Exec - Melbourne - Origin Energy

Description

About Us

Origin is a team that's All Kinds of Useful. We approach work with purpose and collaborate to achieve great things.

• We power homes and deliver award-winning internet.
• We're leading Australia's energy transition.

About the Role

You'll be part of a dynamic team managing relationships with Origin's top high-value business customers as a Customer Relationship Executive.
This frontline role delivers exceptional customer service experience across inbound contact environment.
The key responsibilities include building strong relationships with business clients,
delivering premium service experience by responding promptly to inquiries
maintaining accurate records in CRM system generating insights through data analysis identifying process improvements enhancing customer experience efficiency contributing cross-functional initiatives improving strategies about You Proven B2B experience managing high-value clients
Strong interpersonal skills trust rapport Excellent problem-solving conflict resolution working fast-paced handling priorities collaborative player positive culture supporting colleagues shared goals open feedback continuous development able autonomously handle multiple competing priorities proficiency CRM knowledge industry plus origin-where-good-change-happens-at-origin-we-re-powered-by-people who-believe-increating-change-committing-fostering-diverse-equitable-workforce-everyone-welcome-applications-evaluated-on merit-potential-celebrate-individuality-promote inclusivity embrace diverse-backgrounds-without-reference-to ethnic-origin indigenous-status-language-preference-age-disability sex gender identity-intersex-gender-relations originehomecompanyvalueshttps youtubeorigin-comau 2015101318253 wGmV8QMI7TEuZ6MSSTjYxAXOmUg4Dx6tKevCDBU YI0k28dfAqwlOrlENQS5bsYZquImTkz9wHcpZobML45Wiak71yBPJL C1ucvq55f_xhrHSntkjfnMENO0aTtismpskc67mcEC 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