Customer Success/Account Manager - New South Wales - Ailo

    Ailo
    Ailo New South Wales

    1 week ago

    $92 500 - $132 750 (AUD) per year
    Description

    About Ailo

    Ailo is reimagining the $53B property management industry with a data-powered platform that transforms operations and creates value for everyone.

    Key Responsibilities:

    1. Customer Onboarding & Change Management
    • Champion the Early Journey: Work alongside our onboarding specialist to ensure our customers are set up for success and are supported through the initial stages of their journey, ensuring they understand what transitioning to Ailo means.
       
       
    • Facilitate Change: Partner with Sales during the late-stage sales process to build confidence, set clear expectations, address scenarios,
       and kick-start the change management journey. Facilitate adoption of best practices at all levels within client organisations using both internal communications strategies as well user engagement methods like surveys where necessary.

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