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Product Manager Melbourne - Checkout Group

Checkout Group Melbourne, Australia

2 weeks ago

Description

Pin Payments mission is to help small businesses and software platforms in the ANZ region grow through our modern payment platform.

Purpose-built with speed and simplicity in mind, our flexible cloud-based payments platform helps startups and scale-ups launch new products and create experiences customers love. Pin Payments was born in 2013 and has helped over 12,000 businesses in Australia and New Zealand to date. We became a part of in 2020.

This is a great opportunity to join a fun, positive and humble team which is passionate about helping small businesses achieve big things. We aim to delight our customers at every opportunity and to make it possible for them to innovate and compete in their industry.

Pin Payments is a business of is one of the most exciting fintechs in the world, with a mission to enable businesses and their communities to thrive in the digital economy. We're the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others.

Job Description

As Product Manager, you will be responsible for supporting our talented engineering team and drive the planning and delivery for the Pin Payments product. You'll have the unique opportunity to add huge value to our merchants and partners, and directly influence the business' growth.

You will work closely with teams in both Melbourne and Perth to discover, design, build and release new features and updates that will help our customers achieve big things. You'll also be a contributor towards our product marketing efforts, working with our existing marketing and design team.

Hybrid Working Model: All of our offices globally are onsite 3 times per week (Tuesday, Wednesday, and Thursday). We've worked towards enabling teams to work collaboratively in the same space, while also being able to partner with colleagues globally. During your days at the office, we offer amazing snacks, breakfast, and lunch options in all of our locations.

How you'll make an impact

Product Roadmap: Assist in the development and maintenance of the product roadmap. Collaborate with the team to prioritise features and enhancements based on customer feedback and OKRs.
Requirements Gathering: Document detailed product requirements, ensuring they are clear, concise and aligned with the product strategy.
Engineering Oversight: Provide the engineering team with clarity on product requirements, priorities and timelines. Address any roadblocks or questions that arise during development.
Documentation: Maintain product documentation, including user guides, release notes, marketing collateral and product announcements.
Product Marketing: Be the product input to our marketing team to enable effective and impactful product marketing communications.
Sales Support: Support the sales team with presales activities, including product demonstrations. Help showcase how the product can address a customer's specific challenges and provide a tailored experience.
Active Collaboration: Collaborate with engineering, sales, marketing, and customer support, to ensure a cohesive approach to product development and customer satisfaction.

Qualifications

What we're looking for

You have 3+ years of Product Management experience, leading end-to-end product lifecycles from feature discovery to production release.
You think from the customer perspective, and are able to balance future opportunities versus immediate needs.
You are data-driven, you clearly define success metrics and measure progress against them.
You are comfortable with technical products and have some exposure to APIs and SQL.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving skills.
Desire and drive to work in a fast paced and high growth environment.

Additional Information

Apply without meeting all requirements statement

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use.

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we'll empower you to unlock your potential so you can do your best work. We'd love to hear how you think you could make a difference here with us.

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We'll be happy to support you.