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- Provide 3rd Level Desktop support to an Enterprise Environment
- SOE/MOE Creation, Maintenance and Deployment, including Windows and Security Updates
- Applications Packaging and Deployment, both native and virtual.
- SQL Database Management and reporting
- Windows 10 and Windows 11 Management
- Office 365, Sharepoint, Teams and Exchange Online
- PowerShell automation and scripting
- Manage Security Products including application whitelisting, anti-virus and USB hardening
- Provide training and support to Level 2, Service Desk and Field support teams
- Creating documentation such as FAQ guides, SOPs and technical support documents
- Be an Australian Citizen is mandatory to work with our federal government client.
- Holder of existing AGSVA government security clearances.
- Has a Bachelor's degree and a minimum of 5 years' experience including relevant technical expertise.
- Builds knowledge of the organization, processes and customers
- Solves a range of straightforward problems,.
- Analyzes possible solutions using standard procedures.
- Can work with a a moderate level of guidance and direction from our government client.
- Minimum of 3 years' experience, with knowledge of the following technologies;
- Microsoft Systems Centre Configuration Manager (SCCM)
- Microsoft PowerShell
- Microsoft Application Virtualization (App-V) iVanti Application Control
- Symantec Anti-Virus and Endpoint Management
- Microsoft Office (Word, Excel, PowerPoint, Access and Visio)
- Windows 10 and Windows 7
Level 3 Endpoint Engineer - Canberra, Australia - Unisys
Description
What success looks like in this role:
This role works with one of our federal government departments and you will be acting as an important on site interface.
LI-KP1
You will be successful in this role if you have:
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.