Compliance Coordinator - Darwin, Northern Territory
Only for registered members Darwin, Northern Territory, Australia
1 month ago
* This salary range is an estimation made by beBee
Job summary
As the Compliance Coordinator, you will be the key to ensuring our Justice Services operations in the Northern Territory run smoothly and with the highest level of quality. This role is a perfect fit for a proactive compliance professional who excels at managing quality assurance, audits, and procedural activities.
Responsibilities
- Drive and monitor compliance against Service Levels (SLAs), Key Performance Indicators (KPIs), and G4S policies and procedures, including the Quality Management System (ISO9001).
- Plan and conduct regular quality assurance and process audits to identify areas of non-conformance and opportunities for improvement.
- Manage the contract's risk register and non-conformance database, tracking issues and corrective actions.
- Maintain and update site operational instructions and procedures in consultation with key stakeholders.
- Prepare regular, accurate reports on contractual performance, compliance status, and training metrics for the leadership team.
- Coordinate staff training programs and assist with delivering training to ensure all mandatory refreshers are completed and training gaps are addressed.
Job description
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